Express Response

Immediately send car buyers quality messages to help you engage with them 24/7 with our intelligent internet lead-response system.

Express Storefront required.

Request a Demo
Express Response

Intelligent

Instantly send responses to internet leads with Express Storefront pricing and VIN-specific information that matches their inquiries.

Actionable

Link customers to your Express Store to see the vehicle they want and begin building their deal. Express Response emails generate 10x more engagement than generic CRM auto-responders.

Efficient

Help your BDC and internet agents work smarter, eliminate the need to gather information from multiple sources and ensure every lead gets a quality response every time.

Fully Loaded

Express Response comes with everything you need to optimize your team’s internet lead management.

VIN-Specific Information

Respond to customers’ queries with VIN-specific information that moves them down the purchase funnel faster.

All-Inclusive Lead Response

Efficiently respond to internet leads from any source on one seamless platform.

New and Used Inventory

Automatically follow up on car buyers’ interest in any piece of inventory.

CRM Visibility

Receive a notification in your CRM with a link to the email sent, so you can easily track internet-lead engagement and guide the car-buying journey.

Seeing Is Believing

In just two minutes, you’ll learn how Express Response can increase customer engagement and efficiency at your store.

Increase Engagement With Express Response

65%

Open Rate vs 12.6% Industry Average*

22%

Click-through Rate vs. Industry Average*

Source: *Campaign Monitor, “Ultimate Email Marketing Benchmarks for 2020: By Industry and Day”, 2020

Get Started With Digital Retailing

Contact Us and Let’s Explore Your Dealership’s Specific Needs

Request a Demo

Recent Insights

Everything You Need to Know About the C D K Dealership Experience.

Everything You Need to Know About the CDK Dealership Xperience

Margin compression and changing customer expectations have auto dealers working hard to find new process efficiencies to boost profits and...
9 Min ReadApr 19CDK Global
The Pros and Cons of Involving Sales Staff in F and I.

The Pros and Cons of Involving Sales Staff in F&I

We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of...
4 Min ReadApr 16Saundi Crandall
Leverage A I for a More Efficient Front Office.

Leverage AI for a More Efficient Front Office

Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of...
3 Min ReadApr 9Amber Good
Make Repairs Easier to Understand and Update, Update, Update.

Make Repairs Easier to Understand and Update, Update, Update

We’ve all been there: You take your car in for service and wait around for hours to hear next steps...
2 Min ReadApr 4Brooke Wilson
Robust Inventories Lift Buyer Attitudes

Robust Inventories Lift Buyer Attitudes

In February, the tracking CDK does of new car buyers returned its most positive results to date with nearly nine...
3 Min ReadApr 1David Thomas
Dealership Sales Staffing Dips but Sales Don’t Have To.

Dealership Sales Staffing Dips but Sales Don’t Have To

The heady days of low inventory and high profit margins have eased into a more normal buyer’s market. As the...
3 Min ReadMar 26CDK Global
Effective Automotive Email Marketing Requires a CRM

Effective Automotive Email Marketing Requires a CRM

Time and time again email proves to be an unsung hero in marketing. It’s flexible, cost-effective and boasts consistently high...
3 Min ReadMar 25CDK Global
EV Owners Speak Out in New Study

EV Owners Speak Out in New Study

As car shoppers and dealers adjust to the electric vehicle phenomenon, they’re looking for answers to questions about the inevitable...
1 Min ReadMar 20CDK Global
What Does Gen Z Want in F and I products?

What Does Gen Z Want in F&I Products?

Generation Z is coming of age and beginning to slide into the driver’s seat. While this generation follows those that...
3 Min ReadMar 18Jason Swiech
Amplify Your Dealership Technology to Add Profit, Not People.

Amplify Your Dealership Technology to Add Profit, Not People

Faced with ongoing margin compression and changing customer expectations, auto dealers are working hard to find new ways to create...
3 Min ReadMar 11Jen Miller