Dealer Management System

The DMS Is the Engine That Drives Your Operation

A Dealer Management System (DMS) is a suite of powerful software tools that equips auto dealers with the solutions they need to be profitable on one fully integrated platform.

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Closeup of cars at dealership

The Power of a Best-in-Class DMS

Drive Profitable Growth

A DMS lets you view every conceivable aspect of your dealership. You can harness this information to identify profit drains and opportunities to drive growth.

Streamline Your Business

With a strong DMS, you can monitor operations from a single interface, automate tasks, track metrics and manage your entire operation for maximum efficiency.

Deliver a Superior Experience

Great service is all about the details. A powerful DMS lets you accelerate the sales process and maximize the buying experience for a legendary customer experience.

CDK Is at the Epicenter of Automotive Retail

2.6%

of the U.S. GDP is transacted through CDK Global*

Source: *CDK Global

Move to the DMS That Does It All

Strong

Over a million business rules are built into the system to cover nearly every business scenario so you can turn data into crucial insights that drive profits

FTC Compliant

Protect yourself, minimize fraud and detect irregularities with solutions that help you comply with the FTC Safeguards Rule

Sales-Boosting

Give your car shoppers the seamless, streamlined omnichannel experience they want with our Modern Retail workflow

Secure

Track your monetary flow with audit trails to identify and prevent profit leaks with the only auto company to hold Tier IV data centers for strict digital security

Recent Insights

How Training and Development Drive Success in Dealerships.

How Training and Development Drive Success in Dealerships

Today’s workplace requires a forever-student mentality, and automotive dealerships aren’t exceptions. The days of “set-it-and-forget-it” thinking are over for employees...
3 Min ReadNov 19CDK Global
Cybersecurity at the Dealership in 2025. Closing the Confidence Gap in a High Risk Landscape.

Cybersecurity at the Dealership in 2025: Closing the Confidence Gap in a High-Risk Landscape

As cyberthreats continue to evolve, car dealerships remain vulnerable despite growing awareness and investment. CDK’s State of Dealership Cybersecurity 2025...
1 Min ReadNov 17CDK Global
High Interest Rates Hampered Half of Car Shoppers.

High Interest Rates Hampered Half of Car Shoppers

Slowly but surely interest rates at the federal level and at dealerships are starting to come down. Affordability is that...
2 Min ReadNov 13CDK Global
Gen Z’s Preferences in the F and I Office in 2025.

Gen Z’s Preferences in the F&I Office in 2025

Born between 1997 and 2012, Generation Z already makes up 25% of the global population and is likely to be...
3 Min ReadNov 11CDK Global
Auto Loan Interest Tax Deduction in 2025. What Dealers Need To Know.

Auto Loan Interest Tax Deduction in 2025: What Dealers Need To Know

Legislation has made a significant impact on the automotive industry over the past decade, and 2025 brings another change that...
3 Min ReadNov 7CDK Global
Why Predictive A I Is Crucial for Used Car Inventory in 2025.

Why Predictive AI Is Crucial for Used Car Inventory in 2025

Recent reports on the auto industry indicate that a limited supply of pre-owned cars will keep prices high for buyers...
3 Min ReadNov 6CDK Global
The C D K Service Shopper Five Point Oh Study Is Here.

The CDK Service Shopper 5.0 Study Is Here

Thanks to shifting consumer habits and economic uncertainty, the automotive service landscape is undergoing subtle but significant changes. Dealerships in...
1 Min ReadNov 3CDK Global
Most Steps in the Car-Buying Process Improved in October

Most Steps in the Car-Buying Process Improved in October

In what’s rare, car shoppers reported a lower score when it came to their overall car-buying experience in October despite...
2 Min ReadNov 3David Thomas
Why Real Time Data Isn’t Always the Right Answer for Dealers.

Why “Real-Time” Data Isn’t Always the Right Answer for Dealers

In a world obsessed with speed, it’s easy to fall for the trap of “real-time” data. The dashboards that update...
3 Min ReadOct 30DeJuan Mahome
Women in Auto Retail. Progress and Challenges in 2025.

Women in Auto Retail: Progress and Challenges in 2025

The automotive dealership industry is making strides attracting more women to the workforce, but there's still a significant gap between...
3 Min ReadOct 24CDK Global