All Insights
How a CRM Can Help Dealers Meet and Exceed Pre-Pandemic Growth
A new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.
4 Min Read•Apr 15•CDK Global
Productivity is King!
Being in business is easy. You buy something, sell it to someone else at a higher price than you bought it for, reinvest some of the difference in the business and pocket the rest. Sounds simple enough, doesn’t it?
3 Min Read•Apr 9•Martin Bleasdale
How Used Car Dealers Can Benefit from CRM Software
If you’re like most independent dealers, you loaded up on used inventory during the first few months of the pandemic.
4 Min Read•Apr 9•CDK Global
Read This Before Choosing a Desking Provider
If you’ve been in the business for a long time like I have, you’ll remember when every dealership desk had a built-in ashtray.
4 Min Read•Feb 26•CDK Global
What to look for when choosing a new Dealer Management System (DMS): Choosing the right vendor
Making sure your DMS offers the right functionality and provides greater efficiency and productivity for your business is only the first part. In part 2 of our blog series on selecting the right DMS, we’ll discuss how picking the right vendor may be just as important.
4 Min Read•Jan 21•Lisa Cho
What to Look for When Choosing a New Dealer Management System: A DMS Checklist
What is a Dealer Management System (or DMS), and what does it do for your business? Simply put, a DMS is the central hub of your dealership that integrates all the functional areas like Sales, Accounting, Service, and Inventory together in one system.
7 Min Read•Jan 13•Lisa Cho
Easier, faster transactions with CDK eSign and Sign Anywhere
With the help of CDK Global, Audi Coral Springs is molding themselves in the way the customer wants to do...
1 Min Read•Nov 2•CDK Global
Creating a Modern Retailing Workflow
Just as the internet changed the landscape of traditional advertising and media, COVID-19 and social distancing requirements are changing the way consumers expect —and need — to buy a car.
3 Min Read•Oct 14•CDK Global
How Dealers Can Gain More Customers Over the Phone
Dealers are in the people business and need to ensure their customer experience matches expectations.
3 Min Read•Sep 29•CDK Global
Today’s Service Workflow
Service workflows have changed dramatically to meet the demands of customers. Are you optimizing for maximum profitability while delivering an excellent service experience? Our latest video can help.
1 Min Read•Sep 23•CDK Global
Virtual Installation is a success!
A few weeks ago, we announced that our Customer Delivery team would be continuing to install and travel where able. The intent of the new Virtual Install model was to allow work to be done remotely to ensure the health and safety of yourself, your employees and our employees while helping you get operating and functioning quickly.
2 Min Read•May 8•CDK Global
4 Tactics to Win and Retain End-of-Lease Customers
Are you ready for the glut of lease vehicles about to hit the market?
According to J.D. Power, nearly 2...
5 Min Read•Apr 29•CDK Global
