Automotive CRM Software
CRM
Build stronger relationships and drive growth with an automotive dealership CRM partner that puts customers first.
Drive Customer Engagement and Profitability
Optimize Operations
Seamless CRM integration with Digital Retail, Finance, Desking, Credit and Compliance
Connect Smarter and Faster
Make data-driven decisions to move your business forward with comprehensive reporting
Drive Profitability
Customizable workflows that drive engagement and let your customers choose the experience they want
Connect With Your Customers
Tailor Conversations and Better Manage Your Data To Drive Profits
Recent Insights
Why Your Dealership Needs to Prioritize Tire Sales
Tire sales represent an opportunity to drive additional Service revenue and highlight the convenience and quality of work performed at...
3 Min Read•Feb 4•CDK Global
Moods Bright During January Car Sales
The automotive landscape may look different as the calendar flips to February, but last month saw car steady car sales...
3 Min Read•Feb 3•David Thomas
The 10 Commandments of Used Vehicle Inventory Management
If you have it, they’ll come — the right car that is. Car dealerships run on inventory and without it,...
1 Min Read•Jan 23•CDK Global
Dealers Speed Up Sales According to Latest CDK Friction Points Study
Customer expectations are at an all-time high in the post-pandemic automotive retail industry. Shoppers want more screen time and less...
1 Min Read•Jan 20•CDK Global
A Glossary of F&I Products at Dealerships
The Finance and Insurance department — better known as the F&I office — is where customers finalize financing, sign auto...
3 Min Read•Jan 16•CDK Global
Convert Phone Ups to Sell More Cars and Drive Loyalty
In the fast-paced world of car sales, each interaction with a potential customer is a chance to build trust, make...
4 Min Read•Jan 15•Natalia Mischenko
What to Look for When Choosing a Dealer Management System
What’s a DMS? Simply put, a Dealership Management System (DMS) is the central hub of your dealership that integrates all the functional areas like Sales, Accounting, Service and Inventory together in one system. The right DMS should provide insight into how your business is performing in real time, unlock efficiencies in your day-to-day processes, and turn data into profitable growth in a trusted and secure platform.
5 Min Read•Jan 14•CDK Global
Some Purchase Steps Slip as Car Inventory Booms
Car shoppers hit dealerships in droves this December and nearly nine out of 10 (88%) said the purchase experience was...
2 Min Read•Jan 6•David Thomas
Communicating Long Car Parts Delays With Service Customers
Your Service department is likely accustomed to auto parts delays that stretch far longer than in days past. While many...
4 Min Read•Jan 3•CDK Global
The State of Cybersecurity for Auto Dealerships 2024
In 2024, 35% of auto dealers experienced a cyberattack or incident and 92% said it resulted in a negative financial/operational...
1 Min Read•Dec 30•CDK Global