CDK Dealership Xperience

CDK Fixed Operations Suite

Utilize the most comprehensive solution in the industry to build loyalty and maximize Service and Parts revenue. Integrates with the CDK Dealership Xperience platform.

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Technician working on a car

Set the New Standard

Integrate Workflows

Increase Service revenue at your dealership through streamlined, integrated workflows that deliver data-driven functionality from scheduling to invoicing.

Enhance Communication

Deliver the real-time updates nearly half of consumers say they want throughout the repair process — and build their trust.

Make Pricing Dependable

Give consumers the transparency they've been asking for while increasing dealership efficiencies, all through a single, dynamic pricing solution.

CDK Fixed Operations Suite Features

Connect more closely with your customers and turn your Service department into a finely tuned revenue center with this complete, end-to-end advanced solution suite.

Sell More Service

Technician videos help consumers see and understand their vehicle repair needs, so they can trust you to perform additional service recommendations.

Send Instant Updates

Our vehicle tracking feature uses the convenience of texts and mobile access to reassure consumers with the real-time status of their vehicles throughout the Service process.

Give Pricing Peace of Mind

ServicePricing integration maintains consistency at every step of the workflow, so there's no guesswork between check-ins and checkouts.

Take Your Skills Higher

Predictive Service helps your Technicians perform more thorough inspections by analyzing data from millions of repair records to identify specific, actionable insights for each customer's car.

Become First Choice for Service

#1

feature requested by consumers is transparent pricing1

30%

increase in hours per RO from video and texting2

84%

of consumers would visit a dealership offering real-time updates1

1. CDK Global Research Study; 2. TruVideo Data

Meet the Future of Fixed Ops

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

Dealership Recruiting and Retention in the Age of Social Media.

Dealership Recruiting and Retention in the Age of Social Media

With the U.S. unemployment rate hovering just over 4%, auto dealership recruiting and retention are daunting challenges facing dealers of...
4 Min ReadNov 19CDK Global
New Research Highlights Impact of AI in Automotive

New Research Highlights Impact of AI in Automotive

AI in the automotive industry is no longer a trend. Dealerships are experiencing gains across their operations thanks to technologies...
2 Min ReadNov 13CDK Global
Shoppers Have Harder Time Finding the Right Car in October

Shoppers Have Harder Time Finding the Right Car in October

Disruptions in inventory, whether it was due to stop sales, model year turnovers or even natural disasters, seem to have...
2 Min ReadNov 4David Thomas
Why the Design of License Plate Frames Matters.

Why the Design of License Plate Frames Matters

There’s nothing wrong if a dealership wants a little promotion after they’ve made a sale. However, car owners often have...
3 Min ReadNov 1CDK Global
Yes Your Service Department Waiting Room Really Matters .

Yes, Your Service Department Waiting Room Really Matters

Whether it’s at the dentist’s office, the airport or a car dealership’s Service department, nobody enjoys being sequestered in a...
3 Min ReadOct 21CDK Global
Service Shopper 4

Service Shopper 4.0: Dealerships Gain Ground

Fixed Operations continues to be a major profit center for car dealerships. And the competition from independent repair facilities and...
3 Min ReadOct 17CDK Global
The Road Ahead for A I in Automotive Retail.

The Road Ahead for AI in Automotive Retail

Artificial intelligence is no longer restricted to sci-fi movies or futuristic dreams. It’s now firmly embedded in the mainstream (ChatGPT,...
4 Min ReadOct 16Leigh Ann Conver
How Automotive Dealership Data Is Changing the Game.

How Automotive Dealership Data Is Changing the Game

Data is at the heart of everything today, and car dealerships are no exception. Whether it's understanding customer preferences, managing...
3 Min ReadOct 15CDK Global
Service Advisor Tips. Communicate Repairs Without Scaring Customers.

Service Advisor Tips: Communicate Repairs Without Scaring Customers

A Service Advisor’s role in a dealership is crucial. They consult with the customer and explain the findings about their...
4 Min ReadOct 14CDK Global
C R M Reporting. The Key to Success.

CRM Reporting: The Key to Success

Dealers are focused on every lead and every opportunity that comes through their dealership now more than ever. Without clearly...
3 Min ReadOct 11Amber Good