All Insights
The Need for Speed: How AI Is Transforming Auto Dealerships
In today’s fast-paced world, time is one of the most precious commodities, and nowhere is that more evident than in...
3 Min Read•Nov 20•Jessie Hammonds
Dealership Recruiting and Retention in the Age of Social Media
With the U.S. unemployment rate hovering just over 4%, auto dealership recruiting and retention are daunting challenges facing dealers of...
4 Min Read•Nov 19•CDK Global
New Research Highlights Impact of AI in Automotive
AI in the automotive industry is no longer a trend. Dealerships are experiencing gains across their operations thanks to technologies...
2 Min Read•Nov 13•CDK Global
Shoppers Have Harder Time Finding the Right Car in October
Disruptions in inventory, whether it was due to stop sales, model year turnovers or even natural disasters, seem to have...
2 Min Read•Nov 4•David Thomas
Why the Design of License Plate Frames Matters
There’s nothing wrong if a dealership wants a little promotion after they’ve made a sale. However, car owners often have...
3 Min Read•Nov 1•CDK Global
Yes, Your Service Department Waiting Room Really Matters
Whether it’s at the dentist’s office, the airport or a car dealership’s Service department, nobody enjoys being sequestered in a...
3 Min Read•Oct 21•CDK Global
Service Shopper 4.0: Dealerships Gain Ground
Fixed Operations continues to be a major profit center for car dealerships. And the competition from independent repair facilities and...
3 Min Read•Oct 17•CDK Global
The Road Ahead for AI in Automotive Retail
Artificial intelligence is no longer restricted to sci-fi movies or futuristic dreams. It’s now firmly embedded in the mainstream (ChatGPT,...
4 Min Read•Oct 16•Leigh Ann Conver
How Automotive Dealership Data Is Changing the Game
Data is at the heart of everything today, and car dealerships are no exception. Whether it's understanding customer preferences, managing...
3 Min Read•Oct 15•CDK Global
Service Advisor Tips: Communicate Repairs Without Scaring Customers
A Service Advisor’s role in a dealership is crucial. They consult with the customer and explain the findings about their...
4 Min Read•Oct 14•CDK Global
CRM Reporting: The Key to Success
Dealers are focused on every lead and every opportunity that comes through their dealership now more than ever. Without clearly...
3 Min Read•Oct 11•Amber Good
Buyers Point to a Faster Purchase Process in September
The record witnessed with the CDK Ease of Purchase score in August wasn’t repeated in September despite higher inventory levels...
2 Min Read•Oct 7•David Thomas
