All Insights
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Some Purchase Steps Slip As Car Inventory Booms
Car shoppers hit dealerships in droves this December and nearly nine out of 10 (88%) said the purchase experience was...
2 Min Read•Jan 6•David Thomas
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Communicating Long Car Parts Delays With Service Customers
Your Service department is likely accustomed to auto parts delays that stretch far longer than in days past. While many...
4 Min Read•Jan 3•CDK Global
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The State of Cybersecurity for Auto Dealerships 2024
In 2024, 35% of auto dealers experienced a cyberattack or incident and 92% said it resulted in a negative financial/operational...
1 Min Read•Dec 30•CDK Global
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How Car Dealers Can Communicate Their Community Involvement
Your car showroom is a beacon for your community and not just because of its well-lit displays. In smaller cities...
4 Min Read•Dec 23•CDK Global
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Car Shoppers Battle EV Myths
Once you go electric, you stay electric. At least that’s what electric vehicle drivers indicated in a CDK study earlier...
2 Min Read•Dec 19•CDK Global
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CDK Global Research Year in Review
Each year CDK produces an array of class-leading research to help dealers better understand their customers, their employees and the...
4 Min Read•Dec 16•CDK Global
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The ROI of Modern Retail
It’s old news that consumers today browse and research potential vehicle purchases online before coming into a car dealership. Ninety-five...
2 Min Read•Dec 9•Jen Miller
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Community College Recruitment Strategies for Your Dealership
Recruiting people to staff entry-level positions at your dealership can be a challenge. Rather than posting a “help wanted” ad...
3 Min Read•Dec 6•CDK Global
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Dealers Deliver on Customer Experience in November
Inventories hit some of their highest levels in years last month and the ability to find the car they wanted...
3 Min Read•Dec 2•David Thomas
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Energize EV Sales This Winter
Winter is a unique time to sell cars, especially in cold climates. This year promises to be an even more...
5 Min Read•Nov 22•CDK Global
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The Need for Speed: How AI Is Transforming Auto Dealerships
In today’s fast-paced world, time is one of the most precious commodities, and nowhere is that more evident than in...
3 Min Read•Nov 20•Jessie Hammonds
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Dealership Recruiting and Retention in the Age of Social Media
With the U.S. unemployment rate hovering just over 4%, auto dealership recruiting and retention are daunting challenges facing dealers of...
4 Min Read•Nov 19•CDK Global