All Insights

How Easy Is It to Buy a Car Online vs. at a Dealership?
There’s a widespread belief that every car shopper wants to avoid visiting a dealership and just purchase a new vehicle...
3 Min Read•Feb 26•CDK Global

Online vs. In Person: A Hybrid Car Sales Approach
Today, many auto dealerships across the U.S. are debating whether some or all of the new vehicle sales process should...
4 Min Read•Feb 13•CDK Global

The Importance of Greeting Customers at the Dealership
It’s essential to make a good first impression with a car shopper, as those initial minutes set the tone for...
3 Min Read•Feb 11•CDK Global

CDK Brings NADA to You
A winter storm may have shut down flights around the country during the last week in January but it didn’t...
4 Min Read•Feb 5•CDK Global

Are Credit Card Surcharges Right for Car Dealerships?
Inflation is hurting everyone. According to a recent Gallup poll, more than 40% of Americans named inflation as the top...
3 Min Read•Feb 5•CDK Global

Why Your Dealership Needs to Prioritize Tire Sales
Tire sales represent an opportunity to drive additional Service revenue and highlight the convenience and quality of work performed at...
3 Min Read•Feb 4•CDK Global

Moods Bright During January Car Sales
The automotive landscape may look different as the calendar flips to February, but last month saw car steady car sales...
3 Min Read•Feb 3•David Thomas

5 Questions to Ask When Selecting Your DMS Provider
Selecting the right dealership management system (DMS) can be a daunting task, given the number of options and the complexity...
3 Min Read•Jan 30•David Thomas

The Inside Scoop on the CDK Automotive Commerce Collab
The rise of point-and-click car buying pioneered by Tesla has traditional brands working hard to deliver a similar online experience...
4 Min Read•Jan 27•CDK Global

The 10 Commandments of Used Vehicle Inventory Management
If you have it, they’ll come — the right car that is. Car dealerships run on inventory and without it,...
1 Min Read•Jan 23•CDK Global

Dealers Speed Up Sales According to Latest CDK Friction Points Study
Customer expectations are at an all-time high in the post-pandemic automotive retail industry. Shoppers want more screen time and less...
1 Min Read•Jan 20•CDK Global

A Glossary of F&I Products at Dealerships
The Finance and Insurance department — better known as the F&I office — is where customers finalize financing, sign auto...
3 Min Read•Jan 16•CDK Global