Nothing can steer your auto dealership off course faster than poor accounting practices. And it’s not just about the importance...

Car buyers still found it overwhelmingly easy to buy a new car in April but there was a slight drop...

When you spend your days servicing and repairing vehicles, it’s easy to forget that most people know very little about...

Margin compression and changing customer expectations have auto dealers working hard to find new process efficiencies to boost profits and...

We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of...

Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of...

We’ve all been there: You take your car in for service and wait around for hours to hear next steps...

In February, the tracking CDK does of new car buyers returned its most positive results to date with nearly nine...

The heady days of low inventory and high profit margins have eased into a more normal buyer’s market. As the...

Time and time again email proves to be an unsung hero in marketing. It’s flexible, cost-effective and boasts consistently high...

As car shoppers and dealers adjust to the electric vehicle phenomenon, they’re looking for answers to questions about the inevitable...

Generation Z is coming of age and beginning to slide into the driver’s seat. While this generation follows those that...