Sky-high interest rates and tightening credit have made buying a new car more daunting than it’s been in years. It...

Most dealerships are hyperfocused on building a better buying experience for their customers. Contrary to popular belief, a better experience...

If there’s one thing no one has enough of these days, it’s time. The more efficient the world becomes, the...

Baby boomers have dominated car buying and leasing for decades. Now, the oldest members of this generation, typically classified as...

Consumer credit continues to tighten. The workforce unrest for the Detroit automakers is just now settling. And for many, the...

As the automotive industry moves to an all-electric future, the race is on to staff up and stack up EV-capable...

The verdict is in: Consumers enjoy shopping for cars on their smartphones and computers. So how can dealers embrace it? Traditional...

While each dealership is unique, offering an elevated customer experience is a common goal among most, if not all. According...

Earlier this month, thousands of customers and industry insiders participated in CDK CONNECT where they were given a customized view...

As staff turnover continues to plague dealerships, implementing modern technology could be the saving grace to attracting millennial talent. The...

The risk of a cyberattack increases every year, but you can set up security measures and regularly review them to...

Chances are you’ve seen these two phrases popping up a lot regarding vehicle sales. But what do these really mean,...