Turner Chevrolet in Crosby, Texas has been a fixture in the Baytown community for years. As a family-run business, they take pride in helping their customers find the right vehicle for their family at the right price.

Our monthly survey of new vehicle shoppers found that as inventories continue to slowly return, the process of buying a new car has gotten easier.

Our Service Shopper 2.0 study reveals how customer perceptions and actions have changed since our 2020 study. Read it today to see new data and insights that will help you increase shopper satisfaction and profits in your Service Department.

Dealers have a lot of valuable data, from business insights to financials and data about their customers and employees.

Never before has the need for data privacy and protection been so pressing. Since the pandemic, the workforce has shifted to a more hybrid model, and employers are striving to prioritize being able to work and access data from any location.

Cyber liability insurance, like all insurance, is something you have to have that you never want to use. And the more secure systems you can put in place, the more likely it is you can get coverage with affordable premiums. This Ebook outlines the basics of cyber liability insurance.

Boomers, Gen X, Millennials, Gen Z and now Gen Alpha. Each age group is marked by its attitudes, its beliefs and its habits.

Phishing is more prevalent then ever in our industry. Employees need to be aware of this threat to help keep your dealership safe. This infographic will help them recognize some common phishing attempts.

Less inventory to sell also means that many salespeople are sitting idle right now. Why not put them to work sending targeted emails to customers and prospects?

Sales can be spectacular, but Service is what keeps the lights on. And with pandemic-related chip shortages, supply chain issues and inventory challenges, Service business is booming.

When markets are tight, inventories are short and prices are high, active customers will buy a vehicle from any dealership that has one available.

The Federal Trade Commission (FTC) announced a change in the fall of 2021. The Safeguards Rule, which was created to...