Boomers, Gen X, Millennials, Gen Z and now Gen Alpha. Each age group is marked by its attitudes, its beliefs and its habits.

Phishing is more prevalent then ever in our industry. Employees need to be aware of this threat to help keep your dealership safe. This infographic will help them recognize some common phishing attempts.

Less inventory to sell also means that many salespeople are sitting idle right now. Why not put them to work sending targeted emails to customers and prospects?

Sales can be spectacular, but Service is what keeps the lights on. And with pandemic-related chip shortages, supply chain issues and inventory challenges, Service business is booming.

When markets are tight, inventories are short and prices are high, active customers will buy a vehicle from any dealership that has one available.

The Federal Trade Commission (FTC) announced a change in the fall of 2021. The Safeguards Rule, which was created to...

The challenge of maintaining your dealership’s cybersecurity extends beyond the technical realm to include a critical layer of personal responsibility....

As dealerships grow and connect more devices to their network, the risk of a cyberattack increases exponentially. Getting to know some cybersecurity basics and putting them into practice will help you protect your dealership.

Videos and texts are a perfect pair. Videos keep customers engaged and help build rapport. Texts deliver information fast and are hard to ignore. We’re conditioned to listen for that “ping,” so it’s no wonder 90 percent of texts are read within three seconds.

Cybersecurity continues to be a growing concern for all dealerships. Sophisticated cybercriminals will not relent. Read our second annual State of Cybersecurity report to learn more about how dealers are addressing cyberthreats and keeping up with compliance regulations.

Every dealer wants to empower employees, engage customers and increase ROI.

The kickoff to the rebooted, and slightly renamed, North American International Detroit Auto Show hit some snags. But it may have opened doors to what’s next for what was once the premiere event in the entire industry.