The 2023 Trendsetter’s Guide to Automotive Retail by CDK Global highlights issues facing the Automotive Retail industry today through the lens of self-identified respondents who are the first to implement change (Trendsetters). Download the full report to find out how Trendsetters are facing the biggest issues in 2023.

In today’s market, opportunity remains strong in the F&I department, especially for products that protect customers’ vehicle investments. Vehicle prices...

Interest rates have tripled compared to last April. Yes, you read that right. Car loan interest rates are now near...

The Customer Relationship Management (CRM) system is a dealership’s trusted workhorse to capture, nurture, and convert vehicle shoppers.

We spoke to 2,000+ dealer, independent and mobile mechanic Service customers and found the top five Service features that stood out for all respondents, regardless of age.

After a brief respite last month, shoppers are searching more for the car they want.

The key to success in today’s world of automotive retail is rooted in the ability to provide consumers with an efficient and personalized buying experience.

To be competitive in today’s market, dealerships have come to rely on specialized digital tools for managing inventory, Sales, Fixed Ops and more.

In our recent Service Shopper 2.0 study, we surveyed over 2,000 active shoppers who frequent dealers, independents, and mobile mechanic services to uncover current market trends.

One of the most widely used and rapidly expanding data-driven technologies today is Artificial Intelligence (AI).

Over the past decade, retailers from every industry have undergone an end-to-end digital transformation, providing simplicity, convenience and frictionless shopping experiences.

Only a few months into 2023, we’re seeing new spikes of demand return to dealerships and inventory is somehow still in flux.