The pandemic has taught us that flexibility is key. The struggles over the last 2 years have forced consumers to...

Born between 1997 and 2012, Gen Z is the latest generation of Americans to enter the workforce. And they will need to look to the new and used car market to get to work. Even today, 76% of commuters use their own vehicle to get to work.

Improve cybersecurity outcomes by preparing your dealership ­ IT Security team to respond quickly and effectively.

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The “great resignation” didn’t just impact restaurants and boutiques. Many dealership Service departments are feeling the impact of staffing shortages more than ever before.

Inventory shortages and pandemic closures have kept car shoppers from experiencing the product. The return of auto shows is a critical opportunity to keep shoppers in their car-buying journey.

Most dealers are painfully aware of what part of their current system they are unhappy with, but far fewer have considered exactly what they want or need.

For the past two years as an industry, we’ve been expecting things to get back to normal when it comes...

As today’s digital-savvy shoppers do more of their new and used vehicle shopping online, they need access to quick and accurate vehicle information.

They’re the considerations that help determine the success of every dealership solution and supplier relationship. But all too often, they get buried beneath a landslide of technical info.

Successful dealers are pivoting towards repeat customers as the focus of outbound sales and service campaigns.

NADA 2022 conversations we were able to have with colleagues in person were more informative and even more exciting than we expected.