All Insights
Fine-Tune Your Phones: Unanswered Calls
Powerful Phone Tools From a Trusted Partner
CDK Call Tracking tools work with your CRM system to help you recover missed opportunities. With the right tools, you can measure and improve employee phone skills to convert more phone calls to sales and appointments. Download our infographic to learn how.
1 Min Read•Jan 4•CDK Global
Using Video to Drive the Customer Experience
When dealers first started using TruVideo to share Service videos, the goal was to help customers better see and understand...
5 Min Read•Dec 21•CDK Global
Doing More with Less: How CDK Consulting Can Take Your Dealership Further
Some issues at your dealership can be so close to you that they go completely unnoticed — and cost your...
1 Min Read•Dec 16•CDK Global
Collaboration: The Key to Driving Dealership Success
The way you communicate with your customers and your employees says a lot about your dealership. Our new e-book, Collaboration:...
1 Min Read•Dec 12•CDK Global
How Video is Changing the Service Business
Over the last 25 years, businesses have seen data and analytics measure engagement, sentiment and conversion on websites and social media.
6 Min Read•Dec 9•CDK Global
What Automotive Dealers Think About Artificial Intelligence
CDK Global unveils how key decision-makers at dealerships are implementing AI to increase productivity and profit.
1 Min Read•Dec 6•CDK Global
How Virtual Assistants (AI) Help Retain More Service Customers
The current inventory shortage presents a problem for dealership Service departments.
3 Min Read•Dec 6•CDK Global
Why It’s Time to Dust Off Your Dealership Marketing Playbook
Car dealership marketing is famous for flooding the airwaves with ads. While there will always be a role for these...
3 Min Read•Dec 6•CDK Global
Women in Automotive are Taking the Wheel
Listen up, automotive industry: You’re no longer the boys club you once were.
1 Min Read•Nov 30•CDK Global
Sell on Experience vs. Brand to Beat the Car Inventory Shortage
With the current car inventory shortages, you’re likely stocking competitive used brands just to have something to sell.
4 Min Read•Nov 19•CDK Global
Why Demand for In-Store Contactless Payments is Here to Stay
Whether they're tapping to pay with a physical card, using a digital wallet on their smartphone or wearable, or paying...
5 Min Read•Nov 8•CDK Global
Untangling Automotive Data and Making It Work for Everyone
Providing Automotive Leaders with Data Insights That Drive Profitability.
3 Min Read•Nov 8•CDK Global