Recent Insights
The Importance of Greeting Customers at the Dealership
It’s essential to make a good first impression with a car shopper, as those initial minutes set the tone for...
3 Min Read•Feb 11•CDK Global
CDK Brings NADA to You
A winter storm may have shut down flights around the country during the last week in January but it didn’t...
4 Min Read•Feb 5•CDK Global
Are Credit Card Surcharges Right for Car Dealerships?
Inflation is hurting everyone. According to a recent Gallup poll, more than 40% of Americans named inflation as the top...
3 Min Read•Feb 5•CDK Global
Why Your Dealership Needs to Prioritize Tire Sales
Tire sales represent an opportunity to drive additional Service revenue and highlight the convenience and quality of work performed at...
3 Min Read•Feb 4•CDK Global
Moods Bright During January Car Sales
The automotive landscape may look different as the calendar flips to February, but last month saw car steady car sales...
3 Min Read•Feb 3•David Thomas
Five Questions to Ask When Selecting Your DMS Provider
Selecting the right dealership management system (DMS) can be a daunting task, given the number of options and the complexity...
3 Min Read•Jan 30•David Thomas
The 10 Commandments of Used Vehicle Inventory Management
If you have it, they’ll come — the right car that is. Car dealerships run on inventory and without it,...
1 Min Read•Jan 23•CDK Global
Dealers Speed Up Sales According to Latest CDK Friction Points Study
Customer expectations are at an all-time high in the post-pandemic automotive retail industry. Shoppers want more screen time and less...
1 Min Read•Jan 20•CDK Global
A Glossary of F&I Products at Dealerships
The Finance and Insurance department — better known as the F&I office — is where customers finalize financing, sign auto...
3 Min Read•Jan 16•CDK Global
Convert Phone Ups to Sell More Cars and Drive Loyalty
In the fast-paced world of car sales, each interaction with a potential customer is a chance to build trust, make...
4 Min Read•Jan 15•Natalia Mischenko