Automotive Digital Retailing
Modernize Car Buying and Selling
CDK offers digital retailing solutions — and so much more. It’s everything you need to transact online and in the showroom, creating one seamless, omnichannel experience for all.
Measure Digital Retailing ROI To Grow Your Business
Digital retailing success is measured across three KPIs that ultimately add to your bottom line.
2x
online engagement
70%
more deal efficiency
2x
customer satisfaction
Beyond Digital Retailing
Whether you just want to dip your toe into digital retailing or you’re ready to dive into omnichannel commerce, our platform meets you where you are.
Integrate With Your System
Our platform is compatible with dealers’ preferred CRMs, lending solutions, website providers and more.
Most Certified
Partner with the most certified digital retailing provider to extend our platform across your entire dealer group.
Recent Insights
Dealers Speed Up Sales According to Latest CDK Friction Points Study
Customer expectations are at an all-time high in the post-pandemic automotive retail industry. Shoppers want more screen time and less...
1 Min Read•Jan 20•CDK Global
A Glossary of F&I Products at Dealerships
The Finance and Insurance department — better known as the F&I office — is where customers finalize financing, sign auto...
3 Min Read•Jan 16•CDK Global
Convert Phone Ups to Sell More Cars and Drive Loyalty
In the fast-paced world of car sales, each interaction with a potential customer is a chance to build trust, make...
4 Min Read•Jan 15•Natalia Mischenko
Some Purchase Steps Slip as Car Inventory Booms
Car shoppers hit dealerships in droves this December and nearly nine out of 10 (88%) said the purchase experience was...
2 Min Read•Jan 6•David Thomas
Communicating Long Car Parts Delays With Service Customers
Your Service department is likely accustomed to auto parts delays that stretch far longer than in days past. While many...
4 Min Read•Jan 3•CDK Global
How Car Dealers Can Communicate Their Community Involvement
Your car showroom is a beacon for your community and not just because of its well-lit displays. In smaller cities...
4 Min Read•Dec 23•CDK Global
Car Shoppers Battle EV Myths
Once you go electric, you stay electric. At least that’s what electric vehicle drivers indicated in a CDK study earlier...
2 Min Read•Dec 19•CDK Global
CDK Global Research Year in Review
Each year CDK produces an array of class-leading research to help dealers better understand their customers, their employees and the...
4 Min Read•Dec 16•CDK Global
The ROI of Modern Retail
It’s old news that consumers today browse and research potential vehicle purchases online before coming into a car dealership. Ninety-five...
2 Min Read•Dec 9•Jen Miller
Community College Recruitment Strategies for Your Dealership
Recruiting people to staff entry-level positions at your dealership can be a challenge. Rather than posting a “help wanted” ad...
3 Min Read•Dec 6•CDK Global