CDK Dealership Xperience

CDK Intelligence Suite

Get ahead of the competition. Fine-tune your dealership's performance with advanced analytics, AI and machine learning integrated into the CDK Dealership Xperience platform.

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Think Deeper, Act Faster

Total Visibility

Easily pull enterprise reports for a comprehensive view of your dealership across the Service, Sales and Finance departments and each of your CDK suites for all your stores.

Comparative Analysis

Learn how your rooftops compare with each other, then go further. Tap into our knowledge base to check Performance KPIs against businesses in comparable sizes and markets.

Predictive Insights

Use the latest data science tools to anticipate trends ahead of competitors. Then generate AI-aided strategies engineered to help you win.

CDK Intelligence Suite Features

Employ the most advanced technology to help you face the complex challenges of managing and analyzing data, meeting customer demand and accelerating growth.

Pull Targeted Reports

Get critical data from the Executive Summary Dashboard, identify opportunities through Recommendation Analysis Reports, optimize productivity with Employee Leadership Reports and more.

Work Your Own Way

From the moment you log in, have immediate access to the functionality that's most important to you — with summary and transactional drill-down dashboards configured to your exact preferences.

Keep Thoughts Together

Capture comments on trends and lead discussions with your team through the suite's integrated notes and messaging functionality, without the delay of switching to another solution.

Hit Your Marks

Set goals for hundreds of available KPIs and receive alerts along the way for practically automatic progress tracking.

See What's Coming

Employ a virtual in-house trend analyst to create business strategies informed by AI models and predictive insights, and help your business take the lead before your competition is off the starting blocks.

Get the Difference of Data

87%

of dealers believe empowering frontline workers with data insights will lead to greater business success

86%

of dealers believe data will help frontline workers make better decisions in the moment

72%

of dealers report higher productivity when frontline workers have data at their disposal*

*CDK Global Research
Win the Race of the Smartest

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

Five Ideas to Prepare Service Departments for the E V Age.

5 Ideas to Prepare Service Departments for the EV Age

Oil changes have long been a loss-leader gateway for dealership Service departments to attract customers, but they may become a...
3 Min ReadMar 13CDK Global
Why Dealership Mailers Still Matter in a Digital World.

Why Dealership Mailers Still Matter in a Digital World

Since the turn of the century, the marketing world has shifted its focus from print to digital, reaching people primarily...
3 Min ReadMar 5CDK Global
Desired Inventory Harder to Find in February

Desired Inventory Harder to Find in February

After months of elevated scores, the Ease of Purchase Scorecard saw a significant drop in February. The key question of...
2 Min ReadMar 3David Thomas
Car Salespeople Are Improving

Study: Car Salespeople Are Improving

In ongoing studies of car buyers, CDK asks about the all-important role of the car salesperson in the purchase process....
2 Min ReadFeb 28David Thomas
How Unanswered Calls Hurt Service Department Satisfaction.

How Unanswered Calls Hurt Service Department Satisfaction

Every franchised dealership’s Service department is a busy, high-volume and profitable part of the business. The dealership competes hard for...
3 Min ReadFeb 28CDK Global
How Easy Is It to Buy a Car Online vs. at a Dealership?

How Easy Is It to Buy a Car Online vs. at a Dealership?

There’s a widespread belief that every car shopper wants to avoid visiting a dealership and just purchase a new vehicle...
3 Min ReadFeb 26CDK Global
Online versus In Person. A Hybrid Car Sales Approach.

Online vs. In Person: A Hybrid Car Sales Approach

Today, many auto dealerships across the U.S. are debating whether some or all of the new vehicle sales process should...
4 Min ReadFeb 13CDK Global
The Importance of Greeting Customers at the Dealership.

The Importance of Greeting Customers at the Dealership

It’s essential to make a good first impression with a car shopper, as those initial minutes set the tone for...
3 Min ReadFeb 11CDK Global
C D K Brings N A D A to You.

CDK Brings NADA to You

A winter storm may have shut down flights around the country during the last week in January but it didn’t...
4 Min ReadFeb 5CDK Global
Are Credit Card Surcharges Right for Car Dealerships?

Are Credit Card Surcharges Right for Car Dealerships?

Inflation is hurting everyone. According to a recent Gallup poll, more than 40% of Americans named inflation as the top...
3 Min ReadFeb 5CDK Global