CDK Dealership Xperience

CDK Intelligence Suite

Get ahead of the competition. Fine-tune your dealership's performance with advanced analytics, AI and machine learning integrated into the CDK Dealership Xperience platform.

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Think Deeper, Act Faster

Total Visibility

Easily pull enterprise reports for a comprehensive view of your dealership across the Service, Sales and Finance departments and each of your CDK suites for all your stores.

Comparative Analysis

Learn how your rooftops compare with each other, then go further. Tap into our knowledge base to check Performance KPIs against businesses in comparable sizes and markets.

Predictive Insights

Use the latest data science tools to anticipate trends ahead of competitors. Then generate AI-aided strategies engineered to help you win.

CDK Intelligence Suite Features

Employ the most advanced technology to help you face the complex challenges of managing and analyzing data, meeting customer demand and accelerating growth.

Pull Targeted Reports

Get critical data from the Executive Summary Dashboard, identify opportunities through Recommendation Analysis Reports, optimize productivity with Employee Leadership Reports and more.

Work Your Own Way

From the moment you log in, have immediate access to the functionality that's most important to you — with summary and transactional drill-down dashboards configured to your exact preferences.

Keep Thoughts Together

Capture comments on trends and lead discussions with your team through the suite's integrated notes and messaging functionality, without the delay of switching to another solution.

Hit Your Marks

Set goals for hundreds of available KPIs and receive alerts along the way for practically automatic progress tracking.

See What's Coming

Employ a virtual in-house trend analyst to create business strategies informed by AI models and predictive insights, and help your business take the lead before your competition is off the starting blocks.

Get the Difference of Data

87%

of dealers believe empowering frontline workers with data insights will lead to greater business success

86%

of dealers believe data will help frontline workers make better decisions in the moment

72%

of dealers report higher productivity when frontline workers have data at their disposal*

*CDK Global Research

Win the Race of the Smartest

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

The Importance of Greeting Customers at the Dealership.

The Importance of Greeting Customers at the Dealership

It’s essential to make a good first impression with a car shopper, as those initial minutes set the tone for...
3 Min ReadFeb 11CDK Global
C D K Brings N A D A to You.

CDK Brings NADA to You

A winter storm may have shut down flights around the country during the last week in January but it didn’t...
4 Min ReadFeb 5CDK Global
Are Credit Card Surcharges Right for Car Dealerships?

Are Credit Card Surcharges Right for Car Dealerships?

Inflation is hurting everyone. According to a recent Gallup poll, more than 40% of Americans named inflation as the top...
3 Min ReadFeb 5CDK Global
Why Your Dealership Needs to Prioritize Tire Sales.

Why Your Dealership Needs to Prioritize Tire Sales

Tire sales represent an opportunity to drive additional Service revenue and highlight the convenience and quality of work performed at...
3 Min ReadFeb 4CDK Global
Moods Bright During January Car Sales

Moods Bright During January Car Sales

The automotive landscape may look different as the calendar flips to February, but last month saw car steady car sales...
3 Min ReadFeb 3David Thomas
Five Questions to Ask When Selecting Your D M S Provider.

Five Questions to Ask When Selecting Your DMS Provider

Selecting the right dealership management system (DMS) can be a daunting task, given the number of options and the complexity...
3 Min ReadJan 30David Thomas
The 10 Commandments of Used Vehicle Inventory Management

The 10 Commandments of Used Vehicle Inventory Management

If you have it, they’ll come — the right car that is. Car dealerships run on inventory and without it,...
1 Min ReadJan 23CDK Global
Dealers Speed Up Sales According to Latest CDK Friction Points Study

Dealers Speed Up Sales According to Latest CDK Friction Points Study

Customer expectations are at an all-time high in the post-pandemic automotive retail industry. Shoppers want more screen time and less...
1 Min ReadJan 20CDK Global
A Glossary of F and I Products at Dealerships.

A Glossary of F&I Products at Dealerships

The Finance and Insurance department — better known as the F&I office — is where customers finalize financing, sign auto...
3 Min ReadJan 16CDK Global
Convert Phone Ups to Sell More Cars and Drive Loyalty.

Convert Phone Ups to Sell More Cars and Drive Loyalty

In the fast-paced world of car sales, each interaction with a potential customer is a chance to build trust, make...
4 Min ReadJan 15Natalia Mischenko