All Insights

Retain lease customers

4 Tactics to Win and Retain End-of-Lease Customers

Are you ready for the glut of lease vehicles about to hit the market? According to J.D. Power, nearly 2...
5 Min ReadApr 29CDK Global
CDK Remote Worker Solution - Stay Connected to Your DMS

CDK Remote Worker Solution - Stay Connected to Your DMS

Get secure access to your Dealer Management System from home or other remote locations.
1 Min ReadApr 3CDK Global
Changing the Narrative from Insight to Action

Changing the Narrative from Insight to Action

The Women in Automotive Winter Conference provides an annual opportunity for women in the industry to connect, network and share insights and experiences.
5 Min ReadFeb 19CDK Global

Struggling with document scanning?

If your dealership is in a constant spiral of backlogged scanning and delays, or dealing with unnecessary fees associated with misfiled documents or reproduction, you may be relieved to know there are document management solutions that can help ease that burden.
1 Min ReadFeb 6CDK Global
CDK SERVICE BOOSTS LOYALTY AND HOURS PER RO AT MERCEDES-BENZ OF CUTLER BAY

CDK SERVICE BOOSTS LOYALTY AND HOURS PER RO AT MERCEDES-BENZ OF CUTLER BAY

It’s one thing to attract customers to your business; yet another to retain them. To help reach its aggressive retention goals, Florida’s southernmost Mercedes-Benz dealership relies on professionalism and innovation through CDK Service.
3 Min ReadNov 12CDK Global
How to Keep Document Hoarding Out of Your Business

How to Keep Document Hoarding Out of Your Dealership

It's been said that sometimes you can have too much of a good thing. And it's true. Especially when it comes to the data and documentation of your dealership.
3 Min ReadOct 18CDK Global
Important Questions to Ask Cloud Providers  to Ensure Data Security

Important Questions to Ask Cloud Providers to Ensure Data Security

Enhanced security is one of the most compelling reasons for businesses to convert to cloud technology. Of those surveyed in the Dresner Advisory Services’ 2019 Cloud Computing and Business Intelligence Market Study, small businesses (100 employees or less) demonstrated greater confidence in the cloud’s ability to deliver meaningful security benefits than any other business category.
3 Min ReadOct 9CDK Global
women looking at car

A Customer Experience Solution for Female Car-Buying and Selling

As influencers within the automotive retail industry, women should have tremendous power.
3 Min ReadJul 31CDK Global
How Your Dealership Can Set —and Keep — Appointments

How Your Dealership Can Set —and Keep — Appointments

It’s not you – it’s us. Our beloved automotive industry does some things very well and, yet, other things have been a struggle for decades.

3 Min ReadMay 23Jon Purdy
Automotive BDC

3 Metrics to Measure Automotive BDC Performance

Does your dealership use an external BDC for sales calls? Many managers like to keep control of their sales process...
4 Min ReadFeb 27CDK Global
Protecting Your Dealership from Cyberattacks in 2019

Protecting Your Dealership from Cyberattacks in 2019

The majority of IT professionals at dealerships across the country agree that it’s not a matter of if, but when your dealership will fall prey to targeted attacks involving malware, ransomware, data exfiltration, or phishing.
5 Min ReadFeb 13CDK Global

10 Things you need to know about Service Connect

Service Connect is the FASTEST way for you to get CDK Support — AND it’s much faster than the phone. There's no waiting on hold, trying to remember your CMF number or wading through endless prompts. There’s so many great advantages of Service Connect, but here are the top 10 things you need to know.
1 Min ReadJan 9CDK Global