As influencers within the automotive retail industry, women should have tremendous power.

Does your dealership use an external BDC for sales calls? Many managers like to keep control of their sales process...

The majority of IT professionals at dealerships across the country agree that it’s not a matter of if, but when your dealership will fall prey to targeted attacks involving malware, ransomware, data exfiltration, or phishing.

Service Connect is the FASTEST way for you to get CDK Support — AND it’s much faster than the phone. There's no waiting on hold, trying to remember your CMF number or wading through endless prompts. There’s so many great advantages of Service Connect, but here are the top 10 things you need to know.

With the help of CDK Global, Audi Coral Springs is molding themselves in the way the customer wants to do business.

Paying bills. No one likes doing it, but imagine the responsibility of cutting about 2,500 checks each month — but only after the General Managers and Department Managers have approved every expense — across five stores.

When Michael Grieco Sr. opened his first new car franchise in 1995, installing a network with maximum uptime, dependability, cost efficiency, and simplicity were all concerns.

Most dealerships use a Business Development Center (BDC) to help fill the pipeline for vehicle sales. But a much smaller number of dealers take full advantage of a BDC to deliver more Service business.

Anyone who knows me knows that I’m fiercely passionate about supporting and empowering women in automotive.

The success of a dealership depends in large part on the leadership of the Dealer Principal. Check out the five habits of a successful Dealer Principal.

Forrester's recent report on "The Age of the Empowered Customer" really gets you thinking. Chief Customer Experience Officer, Tony Graham penned his thoughts about what the auto retail industry can do to serve customers in this new era.