Some people might think the phone is so yesterday, but the reality is, many customers still want to actually talk to a person. And picking up the phone benefits dealers, too. In fact, 45 percent of calls into an automotive dealership are from new customers.

For more than 85 years, the Service Advisors and Technicians at Michigan-based Van Andel & Flikkema Motor Sales began work the old-fashioned way

In Gulfport, Mississippi, Butch Oustalet Ford is a family-owned business that sells vehicles made by Ford, Lincoln and other manufacturers.

In Zelienople, Pennsylvania, Baierl Ford works hard to present customers with the best cars, service, and prices in town.

Maybe you’ve heard the news: men and women are different (Shocker!). But the differences between men and women don’t end with their biology.

As another year draws to a close we are reminded that it is a good time to break old habits and step into the New Year with renewed spirits and fresh ideas.

Audi Denver of Littleton, Colorado, a dealership in the McDonald Automotive Group, recently made the decision to implement ePayments and CDK Service, consisting of CDK Appointment, Lane, and Inspect.

High-profile credit card data breaches are shedding a lot of light on how companies and customers alike can be negatively affected by hackers.

Thinking of granting a vendor access to your CDK DMS? Before you do, check here first! ...

When it comes to dealership software, it's exciting to discover something new that can help you do your job better. No matter what, you want to dive in and get the most out of it.

The Problem: Your accounting is a mess.  Nothing is right.  You cannot rely on any number in either your Profit and Loss statement or your Balance Sheet.

OK. Business is coming back, and it’s time to get back to running it instead of worrying about it.