All Insights
Why Dealers Choose Managed IT Services
Most dealerships struggle to keep up with infrastructure and IT support needs. Using a managed IT service provider can help free up your IT staff, so they can focus on what your dealership does best. To see what a managed IT service provider could do for you, look at this Infographic.
1 Min Read•Sep 8•CDK Global
Dealerships Gain Success Through IT Services -- Should they be part of your organization?
Today’s modern dealerships need to maximize technology efficiently to improve operations and the client experience. Successful dealers leverage technology to...
4 Min Read•Aug 25•CDK Global
Is One-Price Right for Your Dealership? 5 Reasons to Say Yes.
A one-price auto dealerships lists vehicles at the pre-negotiated lowest price they will sell it for. This creates a no-haggle, hassle-free buying process for the customer, so they can make purchase decisions knowing the true price of the car.
4 Min Read•Aug 19•CDK Global
The Cost of Downtime
Have you experienced lengthy downtime to your network due to employee error, malware, or ransomware? It happens more than you...
1 Min Read•Aug 18•CDK Global
Crafting the Perfect Implementation
Change is seldom easy. It’s human nature to prefer the comfort of old routines over new ones, which makes implementing a new system challenging for everyone at the dealership.
7 Min Read•Aug 18•Shawn Davis
How to Increase ROI: 4 CRM Customizations to Boost Sales Results
How well do your CRM processes match your established store processes? When the two don’t align, it can create problems.
4 Min Read•Aug 13•CDK Global
Managed Services Trends
Dealerships are facing network challenges on an increasingly frequent basis. Protecting your network from cyber-attacks and employee attrition has never...
1 Min Read•Aug 10•CDK Global
Vendor vs. Strategic Partner
As business operations have become increasingly complicated, there’s no denying the importance of an effective dealership management system (DMS). But choosing a technology provider can be confusing — and the wrong choice can prove disastrous.
5 Min Read•Aug 3•Scott Herbers
After winning customers back, how do you keep them?
Let’s say a dealership has successfully overcome concerns of trust, fair pricing and convenience — and won back customers that...
3 Min Read•Jul 16•CDK Global
The secret ingredient to winning back Service customers? Trust.
A 2020 study conducted by the CDK Research and Insights Team found that 74% of customers who opted to go...
3 Min Read•Jul 16•CDK Global
Modern Retailing: What You Need to Know
There have been many articles about how the pandemic made dealerships take a digital leap forward in 2020. For most...
3 Min Read•Jul 11•CDK Global
Can F&I and Modern Retailing Co-Exist?
Today’s consumers demand — and deserve — a fast and modern way to buy cars. The industry has taken great...
3 Min Read•Jul 9•CDK Global