All Insights
Is One-Price Right for Your Dealership? 5 Reasons to Say Yes.
A one-price auto dealerships lists vehicles at the pre-negotiated lowest price they will sell it for. This creates a no-haggle, hassle-free buying process for the customer, so they can make purchase decisions knowing the true price of the car.
4 Min Read•Aug 19•CDK Global
The Cost of Downtime
Have you experienced lengthy downtime to your network due to employee error, malware, or ransomware? It happens more than you...
1 Min Read•Aug 18•CDK Global
Crafting the Perfect Implementation
Change is seldom easy. It’s human nature to prefer the comfort of old routines over new ones, which makes implementing a new system challenging for everyone at the dealership.
7 Min Read•Aug 18•Shawn Davis
How to Increase ROI: 4 CRM Customizations to Boost Sales Results
How well do your CRM processes match your established store processes? When the two don’t align, it can create problems.
4 Min Read•Aug 13•CDK Global
Managed Services Trends
Dealerships are facing network challenges on an increasingly frequent basis. Protecting your network from cyber-attacks and employee attrition has never...
1 Min Read•Aug 10•CDK Global
Vendor vs. Strategic Partner
As business operations have become increasingly complicated, there’s no denying the importance of an effective dealership management system (DMS). But choosing a technology provider can be confusing — and the wrong choice can prove disastrous.
5 Min Read•Aug 3•Scott Herbers
After winning customers back, how do you keep them?
Let’s say a dealership has successfully overcome concerns of trust, fair pricing and convenience — and won back customers that...
3 Min Read•Jul 16•CDK Global
The secret ingredient to winning back Service customers? Trust.
A 2020 study conducted by the CDK Research and Insights Team found that 74% of customers who opted to go...
3 Min Read•Jul 16•CDK Global
Modern Retailing: What You Need to Know
There have been many articles about how the pandemic made dealerships take a digital leap forward in 2020. For most...
3 Min Read•Jul 11•CDK Global
Can F&I and Modern Retailing Co-Exist?
Today’s consumers demand — and deserve — a fast and modern way to buy cars. The industry has taken great...
3 Min Read•Jul 9•CDK Global
No Vehicles on the Ground? You Can Still Keep Customers
It’s no secret that auto dealers are hurting for inventory right now. The lack of new vehicles at dealerships is...
3 Min Read•Jul 2•CDK Global
Top 3 Digital Enhancements for Independent Dealers
Independent auto dealers are making a killing right now. They snapped up inventory before the current chip shortage made it...
3 Min Read•Jun 25•CDK Global