If your team isn’t doing what they need to do, find out why.

The theme song to the classic sitcom "Cheers" states that “sometimes you want to go where everybody knows your name.”...

Newspapers and TV are the traditional giants of a dealership marketing strategy. But relying solely on these two channels constricts your reach.

What’s the most iconic noise of our time? I’d argue it’s the text message alert sound associated with the iPhone.

The car business has come a long way in many areas, but employee retention is not one of them. Turnover...

Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success.

A new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.

Being in business is easy. You buy something, sell it to someone else at a higher price than you bought it for, reinvest some of the difference in the business and pocket the rest. Sounds simple enough, doesn’t it?

If you’re like most independent dealers, you loaded up on used inventory during the first few months of the pandemic.

If you’ve been in the business for a long time like I have, you’ll remember when every dealership desk had a built-in ashtray.

Making sure your DMS offers the right functionality and provides greater efficiency and productivity for your business is only the first part. In part 2 of our blog series on selecting the right DMS, we’ll discuss how picking the right vendor may be just as important.

What is a Dealer Management System (or DMS), and what does it do for your business? Simply put, a DMS is the central hub of your dealership that integrates all the functional areas like Sales, Accounting, Service, and Inventory together in one system.