All Insights
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Getting the Support You Need
It’s three weeks after your new system has been installed, and your staff keeps running into issues. These may be so small that they were nearly invisible at the outset, like metaphorical carpet tacks scattered over blacktop.
6 Min Read•Oct 7•Jeff Beals
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Solve Staffing Headaches with an Outsourced BDC
Do you keep most services in-house to maintain control and brand consistency? You’re far from alone if you do. But doing it alone isn’t always best for your business— especially when it comes to business development.
3 Min Read•Oct 5•CDK Global
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From Training to Learning
Dealer satisfaction with the implementation of any new technology depends on many factors. But one that may be most critical in the long term is this: Learning. And it’s an area that’s overlooked by many providers.
6 Min Read•Sep 14•Jeff Beals
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Why Dealers Choose Managed IT Services
Most dealerships struggle to keep up with infrastructure and IT support needs. Using a managed IT service provider can help free up your IT staff, so they can focus on what your dealership does best. To see what a managed IT service provider could do for you, look at this Infographic.
1 Min Read•Sep 8•CDK Global
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Dealerships Gain Success Through IT Services -- Should they be part of your organization?
Today’s modern dealerships need to maximize technology efficiently to improve operations and the client experience. Successful dealers leverage technology to...
4 Min Read•Aug 25•CDK Global
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Is One-Price Right for Your Dealership? 5 Reasons to Say Yes.
A one-price auto dealerships lists vehicles at the pre-negotiated lowest price they will sell it for. This creates a no-haggle, hassle-free buying process for the customer, so they can make purchase decisions knowing the true price of the car.
4 Min Read•Aug 19•CDK Global
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The Cost of Downtime
Have you experienced lengthy downtime to your network due to employee error, malware, or ransomware? It happens more than you...
1 Min Read•Aug 18•CDK Global
Crafting the Perfect Implementation
Change is seldom easy. It’s human nature to prefer the comfort of old routines over new ones, which makes implementing a new system challenging for everyone at the dealership.
7 Min Read•Aug 18•Shawn Davis
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How to Increase ROI: 4 CRM Customizations to Boost Sales Results
How well do your CRM processes match your established store processes? When the two don’t align, it can create problems.
4 Min Read•Aug 13•CDK Global
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Managed Services Trends
Dealerships are facing network challenges on an increasingly frequent basis. Protecting your network from cyber-attacks and employee attrition has never...
1 Min Read•Aug 10•CDK Global
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Vendor vs. Strategic Partner
As business operations have become increasingly complicated, there’s no denying the importance of an effective dealership management system (DMS). But choosing a technology provider can be confusing — and the wrong choice can prove disastrous.
5 Min Read•Aug 3•Scott Herbers

After winning customers back, how do you keep them?
Let’s say a dealership has successfully overcome concerns of trust, fair pricing and convenience — and won back customers that...
3 Min Read•Jul 16•CDK Global