All Insights
No Vehicles on the Ground? You Can Still Keep Customers
It’s no secret that auto dealers are hurting for inventory right now. The lack of new vehicles at dealerships is...
3 Min Read•Jul 2•CDK Global
Top 3 Digital Enhancements for Independent Dealers
Independent auto dealers are making a killing right now. They snapped up inventory before the current chip shortage made it...
3 Min Read•Jun 25•CDK Global
How to Succeed During the Global Chip Crisis
It’s popular to talk about the chip shortage – and for good reason. The blows just keep coming. First, there’s...
4 Min Read•Jun 22•CDK Global
Reshaping Consumer Engagement
During the COVID-19 pandemic, millions of consumers became comfortable with virtual engagements.
1 Min Read•Jun 21•CDK Global
New data explains why car-buyers pass on dealer Service
Success in the Fixed Ops department is essential for dealerships. According to the 2020 NADA Data Financial Profile, dealers rely...
2 Min Read•Jun 19•CDK Global
Jim Ellis Toyota is Taking Service to the Next Level for Customers and Profitability
CDK Global has partnered with the Jim Ellis Automotive Group for nearly a decade.
1 Min Read•Jun 19•CDK Global
Reclaiming Missed Opportunities in Service
Many dealerships are trying to do more with less — specifically fewer employees. If the labor shortage is having an...
3 Min Read•Jun 11•CDK Global
Recovering Missed Opportunities in Sales
If your team isn’t doing what they need to do, find out why.
3 Min Read•Jun 8•CDK Global
Supercharge Your CRM Use
The theme song to the classic sitcom "Cheers" states that “sometimes you want to go where everybody knows your name.”...
4 Min Read•Jun 1•CDK Global
Four Tips for a Multichannel Marketing Strategy
Newspapers and TV are the traditional giants of a dealership marketing strategy. But relying solely on these two channels constricts your reach.
3 Min Read•May 19•CDK Global
Texting Do’s and Don’ts at Your Dealership
What’s the most iconic noise of our time? I’d argue it’s the text message alert sound associated with the iPhone.
4 Min Read•May 17•CDK Global
The Train Game is More Important Than Ever
The car business has come a long way in many areas, but employee retention is not one of them. Turnover...
4 Min Read•May 11•CDK Global