All Insights
Generation Now: How Millennials Choose a Vehicle
The national fascination with millennials is as strong as ever.
4 Min Read•Aug 17•CDK Global
Hold the Phone – Or Don’t
Some people might think the phone is so yesterday, but the reality is, many customers still want to actually talk to a person. And picking up the phone benefits dealers, too. In fact, 45 percent of calls into an automotive dealership are from new customers.
2 Min Read•May 25•Anu Roberts
Learn How to Increase Service Sales — Easily
For more than 85 years, the Service Advisors and Technicians at Michigan-based Van Andel & Flikkema Motor Sales began work the old-fashioned way
3 Min Read•May 4•CDK Global
Baierl Ford Improves Employee Satisfaction with Ford SMARTT Program
In Zelienople, Pennsylvania, Baierl Ford works hard to present customers with the best cars, service, and prices in town.
3 Min Read•May 2•CDK Global
Butch Oustalet Ford Makes a Smooth Transition to the Ford SMARTT Program
In Gulfport, Mississippi, Butch Oustalet Ford is a family-owned business that sells vehicles made by Ford, Lincoln and other manufacturers.
3 Min Read•May 2•CDK Global
The Difference Between Men & Women (The Car-Buying Edition)
Maybe you’ve heard the news: men and women are different (Shocker!). But the differences between men and women don’t end with their biology.
1 Min Read•Apr 20•Peter Kahn
5 Tips to be Ready for Year-End
As another year draws to a close we are reminded that it is a good time to break old habits and step into the New Year with renewed spirits and fresh ideas.
3 Min Read•Dec 14•CDK Global
How Audi Denver Found Success with CDK
Audi Denver of Littleton, Colorado, a dealership in the McDonald Automotive Group, recently made the decision to implement ePayments and CDK Service, consisting of CDK Appointment, Lane, and Inspect.
1 Min Read•Nov 4•CDK Global
Credit Card Data Security and Your Dealership
High-profile credit card data breaches are shedding a lot of light on how companies and customers alike can be negatively affected by hackers.
4 Min Read•Jun 19•CDK Global
Is Your Third Party Vendor CDK-Secure?
Thinking of granting a vendor access to your CDK DMS? Before you do, check here first!
...
1 Min Read•Nov 6•CDK Global
Online Communities: Users Helping Users
When it comes to dealership software, it's exciting to discover something new that can help you do your job better. No matter what, you want to dive in and get the most out of it.
3 Min Read•May 6•CDK Global
Dealership Accounting Woes and Fixes
The Problem: Your accounting is a mess. Nothing is right. You cannot rely on any number in either your Profit and Loss statement or your Balance Sheet.
12 Min Read•Jan 17•CDK Global