All Insights

Generation Now: How Millennials Choose a Vehicle

Generation Now: How Millennials Choose a Vehicle

The national fascination with millennials is as strong as ever.
4 Min ReadAug 17CDK Global

Hold the Phone – Or Don’t

Some people might think the phone is so yesterday, but the reality is, many customers still want to actually talk to a person. And picking up the phone benefits dealers, too. In fact, 45 percent of calls into an automotive dealership are from new customers.
2 Min ReadMay 25Anu Roberts
Learn How to Increase Service Sales — Easily

Learn How to Increase Service Sales — Easily

For more than 85 years, the Service Advisors and Technicians at Michigan-based Van Andel & Flikkema Motor Sales began work the old-fashioned way
3 Min ReadMay 4CDK Global
Baierl Ford Improves Employee Satisfaction with Ford SMARTT Program

Baierl Ford Improves Employee Satisfaction with Ford SMARTT Program

In Zelienople, Pennsylvania, Baierl Ford works hard to present customers with the best cars, service, and prices in town.
3 Min ReadMay 2CDK Global
Butch Oustalet Ford Makes a Smooth Transition to the Ford SMARTT Program

Butch Oustalet Ford Makes a Smooth Transition to the Ford SMARTT Program

In Gulfport, Mississippi, Butch Oustalet Ford is a family-owned business that sells vehicles made by Ford, Lincoln and other manufacturers.
3 Min ReadMay 2CDK Global

The Difference Between Men & Women (The Car-Buying Edition)

Maybe you’ve heard the news: men and women are different (Shocker!). But the differences between men and women don’t end with their biology.
1 Min ReadApr 20Peter Kahn
5 Tips to be Ready for Year-End

5 Tips to be Ready for Year-End

As another year draws to a close we are reminded that it is a good time to break old habits and step into the New Year with renewed spirits and fresh ideas.
3 Min ReadDec 14CDK Global

How Audi Denver Found Success with CDK

Audi Denver of Littleton, Colorado, a dealership in the McDonald Automotive Group, recently made the decision to implement ePayments and CDK Service, consisting of CDK Appointment, Lane, and Inspect.
1 Min ReadNov 4CDK Global

Credit Card Data Security and Your Dealership

High-profile credit card data breaches are shedding a lot of light on how companies and customers alike can be negatively affected by hackers.
4 Min ReadJun 19CDK Global

Is Your Third Party Vendor CDK-Secure?

Thinking of granting a vendor access to your CDK DMS? Before you do, check here first! ...
1 Min ReadNov 6CDK Global

Online Communities: Users Helping Users

When it comes to dealership software, it's exciting to discover something new that can help you do your job better. No matter what, you want to dive in and get the most out of it.
3 Min ReadMay 6CDK Global

Dealership Accounting Woes and Fixes

The Problem: Your accounting is a mess.  Nothing is right.  You cannot rely on any number in either your Profit and Loss statement or your Balance Sheet.
12 Min ReadJan 17CDK Global