Have you experienced lengthy downtime to your network due to employee error, malware, or ransomware? It happens more than you...

Change is seldom easy. It’s human nature to prefer the comfort of old routines over new ones, which makes implementing a new system challenging for everyone at the dealership.

How well do your CRM processes match your established store processes? When the two don’t align, it can create problems.

Dealerships are facing network challenges on an increasingly frequent basis. Protecting your network from cyber-attacks and employee attrition has never...

As business operations have become increasingly complicated, there’s no denying the importance of an effective dealership management system (DMS). But choosing a technology provider can be confusing — and the wrong choice can prove disastrous.

Let’s say a dealership has successfully overcome concerns of trust, fair pricing and convenience — and won back customers that...

A 2020 study conducted by the CDK Research and Insights Team found that 74% of customers who opted to go...

There have been many articles about how the pandemic made dealerships take a digital leap forward in 2020. For most...

Today’s consumers demand — and deserve — a fast and modern way to buy cars. The industry has taken great...

It’s no secret that auto dealers are hurting for inventory right now. The lack of new vehicles at dealerships is...

Independent auto dealers are making a killing right now. They snapped up inventory before the current chip shortage made it...

It’s popular to talk about the chip shortage – and for good reason. The blows just keep coming. First, there’s...