Process — We all know it’s important, yet time and again we see salespeople skirting the process in hopes of finding a shortcut to success.

A new report from eLEND Solutions shows 80% of dealers surveyed fast-tracked adoption of digital retailing tools due to the pandemic.

Being in business is easy. You buy something, sell it to someone else at a higher price than you bought it for, reinvest some of the difference in the business and pocket the rest. Sounds simple enough, doesn’t it?

If you’re like most independent dealers, you loaded up on used inventory during the first few months of the pandemic.

If you’ve been in the business for a long time like I have, you’ll remember when every dealership desk had a built-in ashtray.

Making sure your DMS offers the right functionality and provides greater efficiency and productivity for your business is only the first part. In part 2 of our blog series on selecting the right DMS, we’ll discuss how picking the right vendor may be just as important.

What is a Dealer Management System (or DMS), and what does it do for your business? Simply put, a DMS is the central hub of your dealership that integrates all the functional areas like Sales, Accounting, Service, and Inventory together in one system.

With the help of CDK Global, Audi Coral Springs is molding themselves in the way the customer wants to do...

Just as the internet changed the landscape of traditional advertising and media, COVID-19 and social distancing requirements are changing the way consumers expect —and need — to buy a car.

Service workflows have changed dramatically to meet the demands of customers. Are you optimizing for maximum profitability while delivering an excellent service experience? Our latest video can help.

A few weeks ago, we announced that our Customer Delivery team would be continuing to install and travel where able. The intent of the new Virtual Install model was to allow work to be done remotely to ensure the health and safety of yourself, your employees and our employees while helping you get operating and functioning quickly.