1 Min ReadDecember 6, 2021

What Automotive Dealers Think About Artificial Intelligence

What Automotive Dealers Think About Artificial Intelligence

CDK Global unveils how key decision-makers at dealerships are implementing AI to increase productivity and profit.

About CDK Global’s Survey

In October 2021, the CDK Global Research team surveyed 243 experienced executives from automotive dealerships in North America who consider themselves early adopters of new technology.

Our research will help you understand how dealers feel about AI, whether they’re using it, how it’s benefiting their business and the challenges they hope to address with AI.

Download our e-book to get the key insights you need to consider when evaluating AI technology.

Download our Ebook

To learn how automotive dealers are solving the top 5 business challenges with artificial intelligence today, read our infographic

Share This

CDK Global
By CDK Global
Staff

Recent Insights

Dealers Tackle Head Count Struggles.

Dealers Tackle Head Count Struggles

The latest CDK Friction Points Study brought to light a staffing issue. Of the 1,281 dealers surveyed, 34% said they...
4 Min ReadMar 21CDK Global
Five Ideas to Prepare Service Departments for the E V Age.

5 Ideas to Prepare Service Departments for the EV Age

Oil changes have long been a loss-leader gateway for dealership Service departments to attract customers, but they may become a...
3 Min ReadMar 13CDK Global
Why Dealership Mailers Still Matter in a Digital World.

Why Dealership Mailers Still Matter in a Digital World

Since the turn of the century, the marketing world has shifted its focus from print to digital, reaching people primarily...
3 Min ReadMar 5CDK Global
Desired Inventory Harder to Find in February

Desired Inventory Harder to Find in February

After months of elevated scores, the Ease of Purchase Scorecard saw a significant drop in February. The key question of...
2 Min ReadMar 3David Thomas
Car Salespeople Are Improving

Study: Car Salespeople Are Improving

In ongoing studies of car buyers, CDK asks about the all-important role of the car salesperson in the purchase process....
2 Min ReadFeb 28David Thomas
How Unanswered Calls Hurt Service Department Satisfaction.

How Unanswered Calls Hurt Service Department Satisfaction

Every franchised dealership’s Service department is a busy, high-volume and profitable part of the business. The dealership competes hard for...
3 Min ReadFeb 28CDK Global
How Easy Is It to Buy a Car Online vs. at a Dealership?

How Easy Is It to Buy a Car Online vs. at a Dealership?

There’s a widespread belief that every car shopper wants to avoid visiting a dealership and just purchase a new vehicle...
3 Min ReadFeb 26CDK Global
Online versus In Person. A Hybrid Car Sales Approach.

Online vs. In Person: A Hybrid Car Sales Approach

Today, many auto dealerships across the U.S. are debating whether some or all of the new vehicle sales process should...
4 Min ReadFeb 13CDK Global
The Importance of Greeting Customers at the Dealership.

The Importance of Greeting Customers at the Dealership

It’s essential to make a good first impression with a car shopper, as those initial minutes set the tone for...
3 Min ReadFeb 11CDK Global
C D K Brings N A D A to You.

CDK Brings NADA to You

A winter storm may have shut down flights around the country during the last week in January but it didn’t...
4 Min ReadFeb 5CDK Global