Car buyers have described their dealership experiences as long, difficult, challenging and exhausting.

October is Cybersecurity Awareness Month, which focuses on increased awareness of cybersecurity threats and best practices to protect data. Data...

No matter how much things have changed, the automotive industry is still a relationship business. Whether customers are connecting with...

Dealers continue to face headwinds when it comes to luring service customers away from other providers. Service Shopper 1.0, a CDK Global research study conducted in 2020, shared vital statistics that revealed the gap between dealer expectations and consumer behavior, and provided insights for ways dealers could close the gap.

The ongoing new and used vehicle shortage will not be here forever, but it has forced dealers to acquire, stock and sell whatever vehicles they can get their hands on.

Not far from the tarmac of Raleigh-Durham International Airport, Anderson Auto Group houses their sprawling business operations.

Identifying the exact moment EVs will hit a saturation point continues to spur healthy debate in boardrooms, newsrooms and the Twitterverse.

CDK Elead seamlessly integrates with Brewbaker Auto Group’s entire CRM, increasing sales and efficiency.

Nearly every brand now has an EV to sell, but is it a tipping point? There is a serious debate on...

CRM (customer relationship management) software is your dealership’s most versatile tool. It handles everything from marketing to lead nurturing and customer relationship building.

As Sales Manager at Rusnack Mercedes-Benz of Arcadia, CA, Huy Nguyen knows full well that having an integrated CRM system is crucial to creating a better buying experience for his customers.

From ransomware to data breaches, dealerships are under attack at unprecedented levels and protecting your data has never been more important.