All Insights
Ease of Purchase Hits New High in February
Despite hurdles when it comes to affordability, more car buyers said it was easy to complete their purchase in February...
2 Min Read•Feb 27•David Thomas
That’s a Wrap: Takeaways From NADA 2024
The camaraderie and partnership that comes with being at NADA were in full effect at this year’s show in Las...
3 Min Read•Feb 19•CDK Global
Buyers Take the Wheel for Car Sales in 2024
After three years of dramatic post-pandemic market swings, buyers in 2024 are poised to take back the wheel with plenty...
3 Min Read•Feb 13•CDK Global
What’s the Key to Win the Automotive Service Wars?
Although 2024 is shaping up to be a buyer’s market, new and used vehicles continue to be painfully expensive for...
3 Min Read•Feb 9•David Thomas
CDK Releases the Friction Points 2024 Study
The automotive industry has returned to somewhat of a pre-pandemic state at the end of 2023, but car buyers are...
1 Min Read•Feb 1•CDK Global
The Game-Changing Value of an Automotive CRM
The automotive industry is known for its love of acronyms and buzzwords. Most of the time we see dealers change...
5 Min Read•Feb 1•Amber Good
Busting the Top 5 Myths About the American Car Dealer
When you live and breathe the industry you work in, you tend to get a little protective of your colleagues...
5 Min Read•Jan 29•Barb Edson
What’s Changed in Service Shopper 3.0
Winning over a shopper is difficult for any type of retailer. Securing someone’s business looking to service their car however,...
1 Min Read•Jan 12•CDK Global
F&I Manager Tips: Hidden Opportunities in the Service Dept
At first glance, the F&I and Service departments may seem worlds apart. Yet, both departments are critical linchpins in connecting...
4 Min Read•Jan 12•Saundi Crandall
New Cars Easier to Find, Bolstering Buyer Attitudes
Car buyers raced against the clock to secure deals before the end of the year while inventories and incentives were...
2 Min Read•Jan 3•David Thomas
Pull Back the Curtain on Your Dealership’s F&I to Modernize the Car Sales Process
Today’s car buyers value a fast, easy and convenient experience. Transactions have become faster over time due to tools like...
3 Min Read•Dec 21•Jason Swiech
F&I at the Dealership
There is little debate of the value the F&I function provides a car dealership. However, as the industry consider who...
1 Min Read•Dec 14•CDK Global
