The spotlight is shining on delivering great customer experiences. In fact, 84% of dealers plan to increase their focus on...

May was the second month in a row where 87% of car buyers CDK’s Research Team surveyed said buying their...

The all-American pastime of the summer road trip is alive and well. The Transportation Department reported travel rose to over...

CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the...

In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online...

As the electric vehicle revolution propels forward, dealers across the country are coming to terms with learning, selling and servicing...

Nothing can steer your auto dealership off course faster than poor accounting practices. And it’s not just about the importance...

Car buyers still found it overwhelmingly easy to buy a new car in April but there was a slight drop...

When you spend your days servicing and repairing vehicles, it’s easy to forget that most people know very little about...

Margin compression and changing customer expectations have auto dealers working hard to find new process efficiencies to boost profits and...

We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of...

Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of...