All Insights

Convert Phone Ups to Sell More Cars and Drive Loyalty.

Convert Phone Ups to Sell More Cars and Drive Loyalty

In the fast-paced world of car sales, each interaction with a potential customer is a chance to build trust, make...
4 Min ReadJan 15Natalia Mischenko
What to Look for When Choosing a Dealer Management System.

What to Look for When Choosing a Dealer Management System

What’s a DMS? Simply put, a Dealership Management System (DMS) is the central hub of your dealership that integrates all the functional areas like Sales, Accounting, Service and Inventory together in one system. The right DMS should provide insight into how your business is performing in real time, unlock efficiencies in your day-to-day processes, and turn data into profitable growth in a trusted and secure platform.
5 Min ReadJan 14CDK Global
Some Purchase Steps Slip as Car Inventory Booms

Some Purchase Steps Slip As Car Inventory Booms

Car shoppers hit dealerships in droves this December and nearly nine out of 10 (88%) said the purchase experience was...
2 Min ReadJan 6David Thomas
Communicating Long Car Parts Delays With Service Customers.

Communicating Long Car Parts Delays With Service Customers

Your Service department is likely accustomed to auto parts delays that stretch far longer than in days past. While many...
4 Min ReadJan 3CDK Global
The State of Cybersecurity for Auto Dealerships 2024.

The State of Cybersecurity for Auto Dealerships 2024

In 2024, 35% of auto dealers experienced a cyberattack or incident and 92% said it resulted in a negative financial/operational...
1 Min ReadDec 30CDK Global
How Car Dealers Can Communicate Their Community Involvement

How Car Dealers Can Communicate Their Community Involvement

Your car showroom is a beacon for your community and not just because of its well-lit displays. In smaller cities...
4 Min ReadDec 23CDK Global
Car Shoppers Battle EV Myths

Car Shoppers Battle EV Myths

Once you go electric, you stay electric. At least that’s what electric vehicle drivers indicated in a CDK study earlier...
2 Min ReadDec 19CDK Global
C D K Global Research Year in Review.

CDK Global Research Year in Review

Each year CDK produces an array of class-leading research to help dealers better understand their customers, their employees and the...
4 Min ReadDec 16CDK Global
The R O I of modern Retail.

The ROI of Modern Retail

It’s old news that consumers today browse and research potential vehicle purchases online before coming into a car dealership. Ninety-five...
2 Min ReadDec 9Jen Miller
Community College Recruitment Strategies for Your Dealership.

Community College Recruitment Strategies for Your Dealership

Recruiting people to staff entry-level positions at your dealership can be a challenge. Rather than posting a “help wanted” ad...
3 Min ReadDec 6CDK Global
Dealers Deliver on Customer Experience in November

Dealers Deliver on Customer Experience in November

Inventories hit some of their highest levels in years last month and the ability to find the car they wanted...
3 Min ReadDec 2David Thomas
Energize E V Sales This Winter.

Energize EV Sales This Winter

Winter is a unique time to sell cars, especially in cold climates. This year promises to be an even more...
5 Min ReadNov 22CDK Global