All Insights
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New Research Highlights Impact of AI in Automotive
AI in the automotive industry is no longer a trend. Dealerships are experiencing gains across their operations thanks to technologies...
2 Min Read•Nov 13•CDK Global
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Shoppers Have Harder Time Finding the Right Car in October
Disruptions in inventory, whether it was due to stop sales, model year turnovers or even natural disasters, seem to have...
2 Min Read•Nov 4•David Thomas
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Why the Design of License Plate Frames Matters
There’s nothing wrong if a dealership wants a little promotion after they’ve made a sale. However, car owners often have...
3 Min Read•Nov 1•CDK Global
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Yes, Your Service Department Waiting Room Really Matters
Whether it’s at the dentist’s office, the airport or a car dealership’s Service department, nobody enjoys being sequestered in a...
3 Min Read•Oct 21•CDK Global
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Service Shopper 4.0: Dealerships Gain Ground
Fixed Operations continues to be a major profit center for car dealerships. And the competition from independent repair facilities and...
3 Min Read•Oct 17•CDK Global
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The Road Ahead for AI in Automotive Retail
Artificial intelligence is no longer restricted to sci-fi movies or futuristic dreams. It’s now firmly embedded in the mainstream (ChatGPT,...
4 Min Read•Oct 16•Leigh Ann Conver
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How Automotive Dealership Data Is Changing the Game
Data is at the heart of everything today, and car dealerships are no exception. Whether it's understanding customer preferences, managing...
3 Min Read•Oct 15•CDK Global
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Service Advisor Tips: Communicate Repairs Without Scaring Customers
A Service Advisor’s role in a dealership is crucial. They consult with the customer and explain the findings about their...
4 Min Read•Oct 14•CDK Global
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CRM Reporting: The Key to Success
Dealers are focused on every lead and every opportunity that comes through their dealership now more than ever. Without clearly...
3 Min Read•Oct 11•Amber Good
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Buyers Point to a Faster Purchase Process in September
The record witnessed with the CDK Ease of Purchase score in August wasn’t repeated in September despite higher inventory levels...
2 Min Read•Oct 7•David Thomas
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Are Retirement Benefits the Answer to Hiring Challenges?
Hiring and retaining talent is one of the most challenging tasks for dealerships. While a career in automotive offers a...
3 Min Read•Oct 1•CDK Global
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Car Price Negotiation: Essential for Shoppers and Dealers
Haggling, at least for the average consumer, may reach its zenith in the car-shopping process. However, that doesn't mean that...
3 Min Read•Sep 27•CDK Global