Artificial Intelligence for the Front Office
With multiple systems and workflows involved, selling a car is complicated. AI is rapidly changing the automotive retail landscape, and CDK integrates AI seamlessly and responsibly to enhance existing workflows — including the Front Office.
Increased Efficiency
Free up your staff for high-value tasks and enable your Sales teams to be more productive.
Simplified Lead Management
Streamline the process of identifying, qualifying and following up on leads, while increasing conversion opportunities.
Enjoyable Customer Experience
Give customers quick, personalized, relevant responses to their inquiries — regardless of the time of day or how busy the dealership is.
Drive Front Office Efficiencies with AI
AIVA (Artificial Intelligence Virtual Assistant)
Helps dealers provide quick, personalized, conversational responses to consumers in real time for an enjoyable consumer experience and provides a consistent, automated lead follow-up process.
AI-Assisted Equity Mining
Predictive modeling provides dealers a marketing list of opportunities with a scoring model of propensity to buy based on multiple data points and customer-specific purchase cycles.
Streamlined Customer Data
Combine customer information across multiple systems through machine learning, improving data hygiene and forming a more complete picture of your customers.
F&I Predictive Forms
Use data from past deals to suggest forms to use for similar deals in the future.
Recent Insights
Online vs. In-Person: A Hybrid Car Sales Approach
The Importance of Greeting Customers at the Dealership
CDK Brings NADA to You
Are Credit Card Surcharges Right for Car Dealerships?
Why Your Dealership Needs to Prioritize Tire Sales
Moods Bright During January Car Sales
5 Questions to Ask When Selecting Your DMS Provider
The 10 Commandments of Used Vehicle Inventory Management
Dealers Speed Up Sales According to Latest CDK Friction Points Study
