CDK Dealership Xperience

CDK Intelligence Suite

Get ahead of the competition. Fine-tune your dealership's performance with advanced analytics, AI and machine learning integrated into the CDK Dealership Xperience platform.

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Think Deeper, Act Faster

Total Visibility

Easily pull enterprise reports for a comprehensive view of your dealership across the Service, Sales and Finance departments and each of your CDK suites for all your stores.

Comparative Analysis

Learn how your rooftops compare with each other, then go further. Tap into our knowledge base to check Performance KPIs against businesses in comparable sizes and markets.

Predictive Insights

Use the latest data science tools to anticipate trends ahead of competitors. Then generate AI-aided strategies engineered to help you win.

CDK Intelligence Suite Features

Employ the most advanced technology to help you face the complex challenges of managing and analyzing data, meeting customer demand and accelerating growth.

Pull Targeted Reports

Get critical data from the Executive Summary Dashboard, identify opportunities through Recommendation Analysis Reports, optimize productivity with Employee Leadership Reports and more.

Work Your Own Way

From the moment you log in, have immediate access to the functionality that's most important to you — with summary and transactional drill-down dashboards configured to your exact preferences.

Keep Thoughts Together

Capture comments on trends and lead discussions with your team through the suite's integrated notes and messaging functionality, without the delay of switching to another solution.

Hit Your Marks

Set goals for hundreds of available KPIs and receive alerts along the way for practically automatic progress tracking.

See What's Coming

Employ a virtual in-house trend analyst to create business strategies informed by AI models and predictive insights, and help your business take the lead before your competition is off the starting blocks.

Get the Difference of Data

87%

of dealers believe empowering frontline workers with data insights will lead to greater business success

86%

of dealers believe data will help frontline workers make better decisions in the moment

72%

of dealers report higher productivity when frontline workers have data at their disposal*

*CDK Global Research
Win the Race of the Smartest

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

The E V Market Is Full of Misconceptions.

The EV Market Is Full of Misconceptions

The electric revolution is well underway. Sales of EVs are on the rise — in 2024, they accounted for 8.1%...
3 Min ReadApr 9CDK Global
Smarter Used Car Sourcing From Your Service Lane.

Smarter Used Car Sourcing From Your Service Lane

Hundreds of cars, trucks and SUVs zip through your dealership’s Service lane every week — many of which would look...
3 Min ReadApr 7CDK Global
How Does C D K’s C R M Drive McGovern Automotive Group Success.

How Does CDK’s CRM Drive McGovern Automotive Group Success?

Based in New England, McGovern Auto Group has 31 dealerships and an impressive annual sales volume of approximately 40,000 vehicles,...
2 Min ReadApr 3CDK Global
March Car Buying Improves Slightly Ahead of Tariffs

March Car Buying Improves Slightly Ahead of Tariffs

There was an upward correction in this month’s Ease of Purchase Scorecard as more car buyers said it was easy...
2 Min ReadApr 1David Thomas
How Shoppers Use Dealership Websites.

How Shoppers Use Dealership Websites

According to the latest CDK Friction Points Study, most car shoppers (between 62% and 79%, depending on the age group)...
3 Min ReadMar 27CDK Global
Dealers Tackle Head Count Struggles.

Dealers Tackle Head Count Struggles

The latest CDK Friction Points Study brought to light a staffing issue. Of the 1,281 dealers surveyed, 34% said they...
4 Min ReadMar 21CDK Global
Five Ideas to Prepare Service Departments for the E V Age.

5 Ideas to Prepare Service Departments for the EV Age

Oil changes have long been a loss-leader gateway for dealership Service departments to attract customers, but they may become a...
3 Min ReadMar 13CDK Global
Why Dealership Mailers Still Matter in a Digital World.

Why Dealership Mailers Still Matter in a Digital World

Since the turn of the century, the marketing world has shifted its focus from print to digital, reaching people primarily...
3 Min ReadMar 5CDK Global
Desired Inventory Harder to Find in February

Desired Inventory Harder to Find in February

After months of elevated scores, the Ease of Purchase Scorecard saw a significant drop in February. The key question of...
2 Min ReadMar 3David Thomas
Car Salespeople Are Improving

Study: Car Salespeople Are Improving

In ongoing studies of car buyers, CDK asks about the all-important role of the car salesperson in the purchase process....
2 Min ReadFeb 28David Thomas