All Insights
Where Dealership Employees Stand During Uncertain Times
The automotive industry is often defined by inventory, margins and market shifts, but the real engine driving dealership success is...
1 Min Read•Sep 24•CDK Global
3 Ways Community Dealers Stand Apart
The automotive retail industry is as diverse as any other in the United States. There are large, publicly traded operators...
3 Min Read•Sep 23•CDK Global
Unlocking Efficiency: Common Questions About the CDK Fundamentals Suite
In this ArticleWhat’s the CDK Fundamentals Suite? What’s Included in the Fundamentals Suite?How’s It Different From the CDK Foundations Suite?How Does...
3 Min Read•Sep 22•CDK Global
Driving Forward, Smoothly: CDK’s Approach to Continuous Innovation
For over 50 years, CDK’s proven, reliable Dealer Management System has been the trusted backbone of dealership operations across North...
3 Min Read•Sep 19•CDK Global
New Report Shows Shifts in F&I Trust
The F&I process remains a critical touchpoint in the car-buying journey. It’s one that can either enhance the customer experience...
1 Min Read•Sep 17•CDK Global
4 Ways Data Is Reshaping Dealership Inventory Strategy
Today’s fast-moving automotive marketplace is shaped by seasonal fluctuations, evolving electrification policies, changing tax laws, and often fickle consumer preferences....
3 Min Read•Sep 16•CDK Global
Dealership Customer Satisfaction Formula: What Car Shoppers Value the Most
CDK conducts several annual research studies to better understand the state of automotive dealerships from the perspectives of Sales, Service,...
3 Min Read•Sep 16•CDK Global
Converting Used Car Buyers to New
It happens every day: A customer shows up on your lot with a saved listing for a specific pre-owned vehicle....
4 Min Read•Sep 4•CDK Global
Car Buyer Rush Leaves Mixed Results at the Dealership
Car dealers are seeing a return to normal in terms of how buyers are finding the purchase process easy but...
2 Min Read•Sep 2•David Thomas
How Machine Learning Helps Dealerships Price and Manage Inventory
Over half of dealers struggle to price used vehicles with confidence, and 62% say pricing prevents them from achieving financial...
3 Min Read•Aug 28•CDK Global
How Dealership Tech Training Improves Vehicle Delivery Experience and Customer Satisfaction
Vehicle delivery isn't the end of the purchase process; it's the beginning of ownership, and it's essential that this journey...
4 Min Read•Aug 26•CDK Global
Are Dealers Moving to Where the Car Sales Are?
As we approach the midpoint of the 2020s, the U.S. auto retail landscape looks markedly different from just five years...
3 Min Read•Aug 21•CDK Global
