Service Department Scheduling Software
Scheduling
Our scheduling software lets your customers schedule service appointments online 24/7, plus your BDC and Advisors can book more quickly in-store. You can also quickly provide automatic service notifications, confirmations and missed appointment notifications through text and email.
Meet Customers Where They Are - Online, Phone or Chat
60%
of service customers don't schedule their appointments online
Benefits Built For Customers
Put Convenience Front and Center
Scheduling software puts customer convenience front and center with 24/7 access to online scheduling and auto text.
Build Customer Loyalty
Quickly scheduling their first service appointment after a sale helps transform existing customers into loyal lifetime customers.
Prioritize Transparency
Build strong customer relations through total transparency with features like OEM-specific maintenance menus and special promotions with accurate pricing.
Benefits That Make Scheduling Easy
OEM-Specific Maintenance Menus
Provide accurate pricing and transparency from appointment scheduling through invoicing with CDK ServicePricing Menu Packages.
Flexible Shop Loading
Optimize appointment scheduling and flexibility for everyone with shop loading that’s customized by Advisor and duration.
Connected Vehicle Data*
Personalize and simplify scheduling for customers with vehicle-specific information, vehicle alerts, recalls and service contracts.
* Connected Vehicle available for specific OEMs
Two-Factor Authentication
Keep your customers’ data safe and build their trust in your dealership by requiring two-factor authentication every time they schedule an online appointment.
Scheduling Dashboard
Provide detailed information about repair orders and upcoming appointments on a single dashboard to make scheduling and viewing account information simple and easy.
Contact Us and Let’s Examine Your Dealership’s Specific Needs.
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