Service Department Scheduling Software

Scheduling

Our scheduling software lets your customers schedule service appointments online 24/7, plus your BDC and Advisors can book more quickly in-store. You can also quickly provide automatic service notifications, confirmations and missed appointment notifications through text and email.

Included in the Fixed Operations Suite

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Meet Customers Where They Are - Online, Phone or Chat

60%

of service customers don't schedule their appointments online

Source: ServiceShopper 4.0

Benefits Built For Customers

Put Convenience Front and Center

Scheduling software puts customer convenience front and center with 24/7 access to online scheduling and auto text.

Build Customer Loyalty

Quickly scheduling their first service appointment after a sale helps transform existing customers into loyal lifetime customers.

Prioritize Transparency

Build strong customer relations through total transparency with features like OEM-specific maintenance menus and special promotions with accurate pricing.

Benefits That Make Scheduling Easy

OEM-Specific Maintenance Menus

Provide accurate pricing and transparency from appointment scheduling through invoicing with CDK ServicePricing Menu Packages.

Flexible Shop Loading

Optimize appointment scheduling and flexibility for everyone with shop loading that’s customized by Advisor and duration.

Connected Vehicle Data*

Personalize and simplify scheduling for customers with vehicle-specific information, vehicle alerts, recalls and service contracts.

* Connected Vehicle available for specific OEMs

Two-Factor Authentication

Keep your customers’ data safe and build their trust in your dealership by requiring two-factor authentication every time they schedule an online appointment.

Scheduling Dashboard

Provide detailed information about repair orders and upcoming appointments on a single dashboard to make scheduling and viewing account information simple and easy.

Stay Connected to Your Customers

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