CDK Neuron Service Performance

Harness the next-generation intelligence engine of CDK Neuron Service Performance to improve your Service performance and profitability.

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CDK Neuron service

Smart Performance Working for You

Key Insights on Service Performance

Using deep market data, cutting-edge advanced analytics and AI, Service Performance identifies and quantifies Service revenue opportunities to improve your operations and performance.

Simple Dashboard and Workflow Tools

Our intuitive, intelligent modules deliver recommended metrics with simple dashboard and workflow tools that help you optimize your Service performance.

Auto Manufacturers and Dealer Collaboration

OEMs and dealers can compare their Service performance against other dealers to create a better customer experience.

Performance Powering Features

Neuron Service Performance empowers OEMs and dealers to have productive conversations about improving performance.

Accurate, Actionable Data

The advanced analytics used by Service Performance identify the dependencies and trends in each dealer’s full dataset to deliver accurate, actionable data that helps you capture revenue opportunities.

Productive Collaboration

OEMs and dealers can now work from the same data to quickly identify Service performance problems and make data-driven decisions to solve them, together.

Profitable Service Performance

Personalized recommendations and metrics help you identify revenue opportunities by capturing the full lifecycle of service appointments and applying it to your dealership.

Improve Key Performance Indicators

Our recommended metrics help you improve Service productivity for better Customer Satisfaction Index and Net Promoter scores.

Drive Accountable Actions

We provide an easy-to-use snapshot of program participation and status at each dealer so you can take actionable steps for improving business outcomes.

Unmatched Security

As the only company in the industry to hold Tier IV data centers, CDK Global maintains unmatched digital security standards, so you know your data is secure.

Get Smarter With CDK Neuron

Contact Us and Let’s Explore Your Dealership’s Specific Needs

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Recent Insights

Most EV Owners Stand By the Technology in New Study

Most EV Owners Stand By the Technology in New Study

Opinions about the political shifts and impacts on the ever-evolving electrical vehicle industry vary greatly across the automotive industry including...
1 Min ReadApr 21CDK Global
Dealership Appointments. Car Shoppers versus Service Customers.

Dealership Appointments: Car Shoppers vs. Service Customers

Whether you’re shopping for a new vehicle or looking to service your current one, going to a dealership can be...
3 Min ReadApr 18CDK Global
The Power of Online Reviews for Car Dealerships.

The Power of Online Reviews for Car Dealerships

Word-of-mouth marketing has long been heralded as the top marketing strategy. As the internet continues to shape consumer behavior, traditional...
3 Min ReadApr 11CDK Global
The E V Market Is Full of Misconceptions.

The EV Market Is Full of Misconceptions

The electric revolution is well underway. Sales of EVs are on the rise — in 2024, they accounted for 8.1%...
3 Min ReadApr 9CDK Global
Smarter Used Car Sourcing From Your Service Lane.

Smarter Used Car Sourcing From Your Service Lane

Hundreds of cars, trucks and SUVs zip through your dealership’s Service lane every week — many of which would look...
3 Min ReadApr 7CDK Global
How Does C D K’s C R M Drive McGovern Automotive Group Success.

How Does CDK’s CRM Drive McGovern Automotive Group Success?

Based in New England, McGovern Auto Group has 31 dealerships and an impressive annual sales volume of approximately 40,000 vehicles,...
2 Min ReadApr 3CDK Global
March Car Buying Improves Slightly Ahead of Tariffs

March Car Buying Improves Slightly Ahead of Tariffs

There was an upward correction in this month’s Ease of Purchase Scorecard as more car buyers said it was easy...
2 Min ReadApr 1David Thomas
How Shoppers Use Dealership Websites.

How Shoppers Use Dealership Websites

According to the latest CDK Friction Points Study, most car shoppers (between 62% and 79%, depending on the age group)...
3 Min ReadMar 27CDK Global
Dealers Tackle Head Count Struggles.

Dealers Tackle Head Count Struggles

The latest CDK Friction Points Study brought to light a staffing issue. Of the 1,281 dealers surveyed, 34% said they...
4 Min ReadMar 21CDK Global
Five Ideas to Prepare Service Departments for the E V Age.

5 Ideas to Prepare Service Departments for the EV Age

Oil changes have long been a loss-leader gateway for dealership Service departments to attract customers, but they may become a...
3 Min ReadMar 13CDK Global