View More Insights

1 Min Read • January 27, 2022

This Report Will Help You Get Service Customers Back

This Report Will Help You Get Service Customers Back.

Our researchers asked Service customers why they leave and how dealers can regain their business. The responses we received and analyzed were eye-opening.

If you’ve been following our blog, you’ve seen some of these results. Now get all this valuable information for free, easy-to-reference e-book that reveals:

  • How to make your dealership the first choice for convenience
  • Upselling secrets that could make or break consumer relationships
  • Ways to build greater trust so Service customers will want to come back
  • Which features have been proven to raise customer satisfaction

DOWNLOAD E-BOOK NOW

Share This

CDK Global
By CDK Global
Staff

Recent Insights

Car Shoppers Battle EV Myths

Car Shoppers Battle EV Myths

Once you go electric, you stay electric. At least that’s what electric vehicle drivers indicated in a CDK study earlier...
2 Min Read•Dec 19•CDK Global
C D K Global Research Year in Review.

CDK Global Research Year in Review

Each year CDK produces an array of class-leading research to help dealers better understand their customers, their employees and the...
4 Min Read•Dec 16•CDK Global
The R O I of modern Retail.

The ROI of Modern Retail

It’s old news that consumers today browse and research potential vehicle purchases online before coming into a car dealership. Ninety-five...
2 Min Read•Dec 9•Jen Miller
Community College Recruitment Strategies for Your Dealership.

Community College Recruitment Strategies for Your Dealership

Recruiting people to staff entry-level positions at your dealership can be a challenge. Rather than posting a “help wanted” ad...
3 Min Read•Dec 6•CDK Global
Dealers Deliver on Customer Experience in November

Dealers Deliver on Customer Experience in November

Inventories hit some of their highest levels in years last month and the ability to find the car they wanted...
3 Min Read•Dec 2•David Thomas
Energize E V Sales This Winter.

Energize EV Sales This Winter

Winter is a unique time to sell cars, especially in cold climates. This year promises to be an even more...
5 Min Read•Nov 22•CDK Global
The Need for Speed. How A I Is Transforming Auto Dealerships.

The Need for Speed: How AI Is Transforming Auto Dealerships

In today’s fast-paced world, time is one of the most precious commodities, and nowhere is that more evident than in...
3 Min Read•Nov 20•Jessie Hammonds
Dealership Recruiting and Retention in the Age of Social Media.

Dealership Recruiting and Retention in the Age of Social Media

With the U.S. unemployment rate hovering just over 4%, auto dealership recruiting and retention are daunting challenges facing dealers of...
4 Min Read•Nov 19•CDK Global
New Research Highlights Impact of AI in Automotive

New Research Highlights Impact of AI in Automotive

AI in the automotive industry is no longer a trend. Dealerships are experiencing gains across their operations thanks to technologies...
2 Min Read•Nov 13•CDK Global
Shoppers Have Harder Time Finding the Right Car in October

Shoppers Have Harder Time Finding the Right Car in October

Disruptions in inventory, whether it was due to stop sales, model year turnovers or even natural disasters, seem to have...
2 Min Read•Nov 4•David Thomas
View All Insights